Ratings based on 411 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

Nice hotel close to shopping

Posted Nov 22, 2017
The room is very clean and all the staff at hotel is kind and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Awesome place... really wonderful that really helps out with anything. the concierge is really accommodating and the food is really good!!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel , convenient to the waterfront

Posted Nov 11, 2017
Pros: location and friendliness also enjoyed to access to the Commodore next door
Cons: nothing
Location: Very convenient for sightseeing and taxi from hotel gave us a wonderful inner city tour for very nominal charges.
Very convenient for access to the hop on and hop off bus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, CA

Perfect Location

Posted Oct 15, 2017
Pros: Excellent location, clean rooms and friendly staff. The bar was great too!
We only had two days in Cape Town, and the Portswood Hotel helped to make them Count. The hotel is perfectly situated within walking distance of the V&A Waterfront, and the city bus tour company. We took advantage of both these sites. The hotel was very clean and the staff were top notch. I highly recommend this hotel.
Comment from Hotel Management
Oct 27, 2017 by Muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Thank you for recommending our Hotel. Muneeb Eksteen Guest Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveler from Cali, Colombia

Great Ubication

Posted Aug 27, 2017
Well, a llttle old hotel but comfortable, great breakfast very near to waterfront that is its best advantage the people who attend was kind and every on the room was ok
Comment from Hotel Management
Sep 6, 2017 by muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great Location, great hotel!

Posted Aug 14, 2017
Pros: Location location location!
Cons: Another outlet near beds.
Location: Waterfront, hop on hop off bus, shopping.
Very helpful and professional staff, very located hotel steps away from the waterfront. Lovely breakfast included with our room. Beautiful updated bathroom.
Comment from Hotel Management
Sep 6, 2017 by muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. We will look into the outlet issue. Muneeb Eksteen Guest Relations Department
5 out of 5
by A verified traveler

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Welcoming and helpful staff!

Posted Aug 12, 2017
A very nice hotel, conveniently located; just a five minute walk from the Waterfront area, an artisan "mall" and food market. Professional and very accommodating staff. I would definitely stay here again.
Comment from Hotel Management
Sep 6, 2017 by muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and we would welcome you back with pleasure. Muneeb Eksteen Guest Relations Department
5 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
Lovely stay. Great service. Helpful and friendly staff. Good location for driving in and out of Cape Town. Good location to walk to V&A Waterfront. Room was spacious and well equipped. Only thing I would say to improve upon is the,same in most hotels...a layering system for blankets rather than one big duvet. My husband and I stayed for business and a bit of pleasure. I would consider booking again on future trips. Thanks for a lovely stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from North arolina, USA

Great Location

Posted Jul 9, 2017 on Orbitz
Pros: location, price,
Location: V&A Waterfront
Hotel is very close to V&A Waterfront. It is reasonably priced and staff was very friendly, helpful and pleasant. Breakfast included during the stay
Comment from Hotel Management
Jul 12, 2017 by Muneeb, Hotel Management
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department