Ratings based on 69 Verified Reviews
4.6 Room cleanliness
4.0 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Las Vegas
Difficult to findPosted Nov 24, 2017
This is an apartment that is being rented out by an agency- beautiful place and great location. The problem is to get in touch with the right person that will check you in - we were directed to three different telephone numbers before somebody even knew which residence we were talking about and actually had our reservation. Somebody then has to come to the place to check you in as all the buildings are private residency. Once you get over this ‘hurdle’ it’s a great stay;)
Comment from Hotel Management
Dec 4, 2017 by Robyn Noel, Guest Services Manager, Hotel Management
Dear Inks, Thank you for taking the time to review your stay with us! We are sorry to hear of the negative experience upon check in. we will review this procedure to ensure a speedy check in. Best regards
convenient, cleann and classyPosted Apr 4, 2017 on Hotels
very clean and access to the Waterfront is a walking distance. It is very private and quiet, which is great for relaxing
by A verified traveler
Checking in is DifficultPosted Feb 24, 2017 on Hotels
The stay was great except the check in process is extremely frustrating. Address for the apartment is NOT the check in location and the people at the address act like they have no idea what you are speaking about
for Everyoneby A verified traveler
Superb locationPosted Feb 7, 2017
Pros: Waterfront Location
Cons: Apartment itself although modern in style could be doing with some of its fixtures and fitting replaced.
Location: So near hop on hop off bus terminus, excellent for waterfront restaurants, perfect for boat trips etc.
Apartment location was wonderful . Overall it was very secure and a comfortable place to stay.
for Familiesby A verified traveler
Waterfront Apartment.Posted Feb 1, 2017
Pros: No hotel facilities, but quality apartment with 2 beds/2baths.
Location: Iconic Waterfront on the 'doorstep', with any restaurants, shopping and numerous attractions. Cape Town also very accessible by foot or taxi.
Great location in the Marina close to V & A Waterfront. Close enough to walk in Cape Town centre.
for Familiesby A verified traveler from Leeds, UK
Great placePosted Dec 4, 2016
Pros: Large apartment in a well maintained complex with excellent security. Very close to the action in the V&A Waterfront Marina
Cons: The agency are not on site, so when checking in/out you have to wait for someone to drive from their offices to the complex.
Location: There's loads, look at a guide book.
Superb facility for those who don't need the extra services that come with a hotel, such as breakfast, concierge or restaurant/bar. Self contained apartment in a very well maintained complex. Security is high so you will feel very safe. We didn't use the pool or leisure facilities so could not comment on those, but they did look limited. There was a daily service on the apartment to refresh towels and toiletries, plus make the bed and give the place a general tidy up. The few staff we did interact with were pleasant enough, but contact with any one was necessary apart from check in and check out. The one minor complaint would be that staff from the agency running the bookings are not on site, and so when you arrive you may need to wait for someone to drive from their offices to the apartment complex. If we go back to Cape Town, this will be the first option that I'll be checking out.
by A verified traveler
Convenient and cleanPosted Nov 29, 2016 on Hotels
The room was sparsely decorated but adequate. I have stayed at other apartments in the complex with better decor.
by A verified traveler from British Columbia, Canada
Facility fine - Service TerriblePosted Nov 4, 2016
Pros: 1. Standard two bedroom condo in the Waterfront Village Section of the Marina 2. Nice view of the boats at the dock 3. Very spacious and comfortable
Cons: 1. Wifi was not working 2. Letting agent undertook for provide access codes and did not. Also did not respond to any of our calls. 3. Not well maintained - front door latch did not work, porch light missing with electrical wires exposed
Location: 1. 10 minutes fro the Waterfront 2. Waterfront - great shopping and restaurants
for Everyoneby A verified traveler from British Columbia, Cabada
Very good locationPosted Nov 4, 2016
Pros: 1. 10 minute walk to the waterfront 2. Very safe and quite 3. Very nice luxury 2 bedroom condo - clean and very comfortable
Cons: 1. They only have maximum 1mbps wifi internet speed - enough to do e-mails and use Whatsup
Location: 1. 10 minute walk to the Waterfront 2. Waterfront - great shopping and restaurants 3. Very close to conference facilities in Cape Town
by A verified traveler
Secure hotel close to V & APosted Oct 24, 2016 on Hotels
Long-winded check in procedure, including car park security photos. Underground car parking complicated to find but definitely secure ! Apartment also v secure and great view over marina and waterways.