Ratings based on 172 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from PARIS
Posted Nov 29, 2015
Pros: ce que j'ai aimé: le fait qu'il soit au bord de l'eau, qu'il y a des balcons a chaque chambre.
Location: a proximité, des chutes et de la ville
bien que le diner buffet ne mérite pas les 35usd, je tiens a dire que l'hotel est tres agreable, bien situé et le personnel super sympa.
for Everyoneby A verified traveler from HH, GER
Posted Nov 24, 2015
great place except one bad lunch. good service staff except restaurant, over expensive side costs like drinks and food. apart from this it was great, I would return
for Everyoneby A verified traveler from Leeds UK
Lovely location with a view of the ZambeziPosted Oct 6, 2015
Loved my stay at A'Zambezi. The staff were friendly and always ready to help. My parents travelled with me and they their stay. Would highly recommend it and will definitely be coming back.
for Everyoneby A verified traveler from texas
Decent hotel - Poor Customer service experiencePosted Sep 24, 2015
Don't want 1 or 2 bad apples to spoil the bunch, but didn't feel as if the staff understood the meaning of customer service and creating an experience for their guests as other places in Africa. By this I mean... I could definitely feel the hustle mentality with everyone as if they were more worried about making a couple of extra bucks with every request. For example: We had a packaged box of wine where the tape needed 'some reinforcement' and the guy charged us $3 for the tape... Negotiated! The food at the buffet was over priced and they didn't replace food that was low or gone. You should always stick to ordering from the menu (especially with breakfast) even though you are encouraged not to.
for Everyoneby A verified traveler from bari
posizione bellissima , professionalita' staffPosted Sep 1, 2015
Pros: Posizione e personale
Cons: I pressi della colazione sono folli
Location: Posizione ed attrazioni eccezionali
L'albergo è in una splendida posizione sullo Zambezi ed è bello .Quello che non va è il prezzo della colazione :30 dollari. Il mangiare è discreto con qualche punta esotica , ma nente di eccezionale.Grande professionalita' e cortesia dello staff.
for Couplesby Brian from Maryland, USA
Posted Aug 23, 2015 on Hotels
Traveled around Africa for two weeks and stayed here one night. Just a little shocked about how much everything is in Zimbabwe. Hotel was great for its purpose.
for Familiesby Katherine from Brisbane
Comfortable lodge just outside Victoria FallsPosted Aug 12, 2015 on Hotels
We stayed 2 nights in a twin room. The room was clean & comfortable. We had breakfast at the hotel restaurant (ask for the a la carte menu, great range of options & much cheaper than the USD$30 per person buffet). The staff were very friendly & helpful. A taxi from the airport costs USD$15 per person one way. The hotel has a free shuttle bus into town & to Victoria Falls. We had an excellent & well priced lunch at the Shearwater cafe in town. Overall great place to stay.
for Personal Eventby Jon from Seattle
Great experiencePosted Aug 3, 2015 on Hotels
This came at the end of three weeks of hard travel in Southern Africa and was a welcome relief. The grounds are perfectly peaceful on the bank of the Zambezi River. The food was excellent, and the staff was superb. I'll stay here again when I return to VicFalls.
for Personal Eventby A verified traveler
Posted Jul 31, 2015 on Hotels
Very help staff and pleasant stay. Only downsides were; smallish rooms...but very well appointed television at bar was a nuisance...always a noisy distraction in this tranquil setting and always playing local football games with little interest for guest....would suggest some wildlife programs (local ) as an alternative...or get rid of the TV. Views of the river setting are obscured by too many trees on the nearby bank.....ambiance would be improved if this was opened up a bit by removing a few trees.
for Business Travelersby A verified traveler
Relaxing place and friendly staffPosted Jul 19, 2015 on Hotels
Nice view of the lake