Ratings based on 540 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Nice hotel

Posted Apr 19, 2018
Pros: Bar area and pool
Cons: Food
Location: Location is absolutly great!!
Hotel is nice. Friendly staff. Rooms are basic but very clean and convenient. They have nice balconies, sometimes with monkeys on it :-), which is a nice experience. Bar area, where you can also have lunch is very nice and with very friendly staff. The pool is beautiful. Breakfast is ok, for dinner there other better place in the area I think. I would definitly recommend the hotel. Just keep in mind it has about 300 rooms so it not very personal and has a lot of tour groups.
Comment from Hotel Management
Apr 19, 2018 by Derrick, Hotel Management
Good day Fred Thank you for staying at the Kingdom at Victoria Falls. Your comments are welcome and it is wonderful that you enjoyed the location, bar area and the pool. The feedback is appreciated and I am glad that you will definitely recommend the hotel. I look forward to hosting you again in the future. Kind regards Derrick
3 out of 5
by A verified traveler

the hotel that looks much older than it is

Posted Mar 20, 2018
Pros: swimming pool
Cons: clean more, keep the food in the bufffet warm throughout the evening, change the food more
Location: Victoria falls is perfect, but the structure of the hotel was not done in a way to valorise this beautiful landscape, as you cannot see the falls!
Desite the opening in 1999, the Kingdom looks much older and is below what you would expect from a 4 star hotel. The buffet is not kept warm and it varies very little from one day to another. The room and th bathroom are not very clean, but the pool is kept in perfect shape by dedicated staffs. the cocktails are not good, I would not recommend spending the 8-10 USSD they cost. Do not use the expedia chat to book your transfer, as despite our confirmation nobody came to pick us up at arrival.
Comment from Hotel Management
Mar 22, 2018 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. Your comments are most welcome and we will work on improving the areas you have mentioned such as the cleanliness, to keep the food warm and to changes the selection of food more regularly. I must apologise that your transfer was not organised as you gad requested. Such feedback will help us to improve our services and it is important to us. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 19, 2018
The hotel employees are very helpful and helped me by suggesting my activities. I must admit, flawless hospitality. The back gate of the hotel leads you to a very nice cafe with a view of the Victoria Falls Bridge and gorge. Love it!!
Comment from Hotel Management
Mar 22, 2018 by Derrick, Hotel Management
Good day Einstein Thank you for staying at the Kingdom at Victoria Falls. Your comments are appreciated and I am happy that you enjoyed the Great Location, the helpful staff, the hospitality and the back gate of the hotel to access the Falls and gorge. This feedback is welcome and I hope that we can host you again in the future. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Perfect location.

Posted Mar 12, 2018
Excellent hotel with good facilities. Food very good. Very close to the Falls. A brilliant visit
Comment from Hotel Management
Mar 13, 2018 by Derrick, Hotel Management
Good day David Thank you for staying at the Kingdom at Victoria Falls. Your feedback is very welcome and your indication of “Perfect Location” is greatly appreciated. I am glad that you enjoyed the hotel facilities and being close to the Falls. I hpe that you will visit us again in the future. Kind regards Derrick
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel for visiting the Falls

Posted Feb 28, 2018
Pros: Very comfortable bed, ensuite room with WiFi
Cons: Breakfast buffet (included) was great, evening meal slightly disappointing and over-priced
Location: SO much to do at Victoria Falls, and a vast wealth of activities that can be booked at the hotel reception - everything from boat cruises to zip wires
Ideal location (a few minutes walk from the Falls), with comfortable rooms and very courteous helpful staff. Good WiFi available and lovely swimming pool for daytime relaxation. Highly recommend a stay here. Just beware the baboons - and shut your balcony door!
Comment from Hotel Management
Mar 1, 2018 by Derrick, Hotel Management
Good day Wendy Thank you for staying at the Kingdom at Victoria Falls. Your comments are very welcome and I am glad you enjoyed the bed, the room, the wifi and the breakfast. We will improve on the dinner. The feedback is appreciated. Kind regards Derrick
4 out of 5
Recommended
for Everyone
by A verified traveler from NSW, Australia

Extraordinary hotel in Victoria Falls

Posted Feb 14, 2018
The Kingdom is huge and impressive, but very few were staying there when we stayed. Strangely for such a hotel, there was only one choice for dinner ant that was a very substantial buffet. Good rooms and staff.
Comment from Hotel Management
Feb 15, 2018 by Derrick, Hotel Management
Good day Ken Thank you for staying at the Kingdom at Victoria Falls. Your comments are welcome and I am glad that you liked the hotel being huge and impressive, and enjoyed the substantial buffet. The feedback is appreciated and I will relay it to all the management and staff. I look forward to hosting you again in the future. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

Unexpected Luxury!

Posted Jan 27, 2018
Great hotel, definitely better than rated. I would glass this hotel as a high 4 star. The hotel is located in the centre of where you need to be with walking distance to shops, bars and of course the falls itself.
Comment from Hotel Management
Jan 27, 2018 by Derrick, Hotel Management
Good day Paul Thank you for staying at the Kingdom at Victoria Falls. I appreciate your comment on UNEXPECTED LUXURY!, and it is wonderful that you enjoyed the location being within walking distance of the shops, bars and the Falls. Your feedback is most welcome. I look forward to hosting you again in the future. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from england

6 night stay

Posted Jan 25, 2018
Just amazing. The hotel is amazing. Staff can't do enough for you. Breakfast excellent everything you can think of. Very close the Victoria Falls 5 minutes walk. Look out cafe 5 minutes away. Will definitely stay again.
Comment from Hotel Management
Jan 25, 2018 by Derrick, Hotel Management
Good day Micgelle Thank you for staying at the Kingdom at Victoria Falls. The comments are welcome, indicating that is is amazing and the staff attended to all your needs and that the breakfast was excellent. The loaction was ideal for you as it was only five minutes away from the Falls. The feedback is wonderful. I look forward to hosting you again in the future. Kind regards Derrick
5 out of 5
by A verified traveler

Posted Jan 20, 2018 on Hotels
Comment from Hotel Management
Jan 22, 2018 by Derrick, Hotel Management
Good day Stephen Thank you for staying the Kingdom at Victoria Falls. Your rating is appreciated and is very welcome. I look forward to hosting you again in the future. Kind regards Derrick
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2018 on Wotif
All good. Lovely rooms, cleaned daily. Meals were also very good - including the lunches around the pool. great value for money. Close to the town centre so convenient quick walk to get to shops etc. Family had a good stay. Only dissapointment was having to pay extra for meals for my daughter as this was not included in the family rate.
Comment from Hotel Management
Jan 19, 2018 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. I am happy that you enjoyed the rooms, the meals, the pool and the convenient location to access the shops. We will look at improving the family rate so that it includes children. Your feedback is appreciated. I look forward to welcoming you back in the future. Kind regards Derrick