Ratings based on 437 Verified Reviews

4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location. Very friendly staff.

Posted Jul 25, 2017
Excellent location . The staff was very friendly, courteous. The food excellent. The swimming pool little green , nice warm water. The rooms were above expectations. Easy access to the Victoria Fall , Outlook deck , KFC chicken , strip mall , village market and fine restaurants . Only problem was smoking at the entrance and outside the main dinner hall. Highly recommend to the first timers
Comment from Hotel Management
Jul 25, 2017 by Derrick, Hotel Management
Good day Jaishree Thank you for staying at the Kingdom at Victoria Falls. I am glad that the location was excellent. You comments are most welcome and I will share them with all the staff in the hotel. We will look at moving the smoking area away from the entrance so that it does not inconvenience other guests. I look forward to hosting you again in the future. Kind regards Derrick
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Reasonable comfort for the price

Posted Jul 23, 2017
Room was fine for our family and had everything we needed. Porters were great and very helpful on a few occasions. Only minor gripe would be 2 bathroom size towels, 1 pair of slippers, 1 sachet of coffee in the room for a family of 4 on arrival and or each day. Having said that the staff were responsive when we asked for more.
Comment from Hotel Management
Jul 25, 2017 by Derrick, Hotel Management
Good day Garreth Thank you for staying at the Kingdom at Victoria Falls. I am happy that you enjoyed your time in Victoria Falls and that the room was fine for your family and ithad evrything you needed. The towel, slippers and coffee sachets will be improved upon to ensure the satisfaction of our guests such as yourselves. Your feedback is appreciated and are very welcome. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from Grantham UK

Super hotel, close to the Falls

Posted Jul 22, 2017
Pros: Location is great, with a short-cut to the Falls. Really pleasant place to stay.
Location: only a few hundred yards from the Falls gate. The town has numerous shops and eateries.
As close to the Falls as you can get on the Zimbabwean (best) side. It's a wonderful hotel.
Comment from Hotel Management
Jul 23, 2017 by Derrick, Hotel Management
Good day Chris Thank you for staying at the Kingdom at Victoria Falls. I am happy that you found the location of the hotel to be convenient with the short-cut to the Falls. Your feedback is greatly appreciated and glad you had a pleasant stay. Kind regards Derrick
4 out of 5
Recommended
for Everyone
by A verified traveler from Travel Blogger

3 stars close to Victoria Falls

Posted Jun 29, 2017
Great for a short stay (ours 24hrs). Closest hotel access to the Falls. Security staff great walked us to the falls due a buffalo in the area downside bed old and very hard could feel the springs. Great shower very strong Grounds were beautiful
Comment from Hotel Management
Jul 1, 2017 by Derrick, Hotel Management
Good day World Traveller Thank you for staying at the Kingdom at Victoria Falls. I am glad that you had a great stay and you liked the close access to the Falls. The concern of your bed will be improved upon during the next refurbishment. Your feedback is appreciated. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for Victoria Falls

Posted Jun 25, 2017
The hotel is located very close to VF entrance. Staff are very friendly, always accommodating your wishes. Premises are great. Breakfast is outstanding. Dinner buffet is a bit bland, but hey, you are not at VF for culinary experiences? Only area of improvement I would recommend is lighting in the guest rooms, they are really dim.
Comment from Hotel Management
Jun 25, 2017 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. I am happy to see that you enjoyed the location of the hotel, friendliness of the staff and outstanding breakfast. I will discuss with the chef on the dinner buffet so that it is improved upon. Your feedback is appreciated. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Wonderful place

Posted Jun 4, 2017
Pros: Breakfast, location, rooms, staff, beautiful grounds.
Location: Short walk to the Falls, short walk to restaurants and shops, very convenient.
This hotel was really relaxed and comfortable, the people who work there are lovely and helpful, the breakfast was amazing, and the location is a very short walk to the Falls. Highly recommend. We arrived early at 11am and were allowed to checkin and taken straight to our room without any issues.
Comment from Hotel Management
Jun 6, 2017 by Derrick, Hotel Management
Good day Melissa Thank you for staying at the Kingdom at Victoria Falls. I am glad that you enjoyed your time in Victoria Falls, from the convenient location, breakfast, rooms and staff. Your recommendation of the hotel is appreciated and most welcome. I look forward to hosting you again in the future. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Walking distance to Victoria Falls

Posted Jun 3, 2017
Pros: The buffet breakfast and dinners, the quiet pools in the courtyard, the architecture, the wood carvings, the ambiance.
Cons: I hope the hotel doesn't change a thing.
Location: It is an easy walk through the bush to Victoria Falls, watch for wart hogs and elephants!
We spend three days in this grand historic hotel and it was fabulous.
Comment from Hotel Management
Jun 3, 2017 by Derrick, Hotel Management
Good day Jeannette Thank you for staying at the Kingdom at Victoria Falls. It is wonderful that you enjoyed your stay, from the buffets, the swimming pools, the architecture, the wood carvings and the ambiance. Your feedback is well appreciated. I look forward to welcoming back in the future. Kind regards Derrick
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Good but expensive----------------------------------------------------------------------------------------------------------------------------------------------------
Comment from Hotel Management
May 30, 2017 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. Your comments are well appreciated. Kind regards Derrick
5 out of 5
Recommended
for Everyone
by A verified traveler from yorkshire

Recommend this hotel to anyone

Posted May 29, 2017
Pros: Everything
Cons: Internet
Location: Great location to visit the Falls.
Great location at a very good price. Staff are excellent and friendly. Food of good quality. Clean and all facilities you could want. Internet when it works is fine, but needed to have new password and pin daily. Not a problem but an inconvenience. Love to have food and a beer by the pool and not have to pay silly prices, so very pleased with this when you can have a beer and lunch for less than $20. Certainly would go back and have no problem to recommend this hotel to anyone
Comment from Hotel Management
May 29, 2017 by Derrick, Hotel Management
Good day Guy Thank you for staying at the Kingdom at Victoria Falls. Your comments are appreciated and the concerns you have raised will be addressed for the convenience of all the guest. I look forward to hosting you again in the future. Kind regards Derrick
3 out of 5
Recommended
for Everyone
by A verified traveler from Frome, UK.

Interesting hotel, walking distance to the Falls.

Posted May 14, 2017
Pros: The staff.
Cons: Lighting in the rooms. A refrigerator in the rooms. The evening meal needs to be improved, radically.
Location: Close to The Falls, The Bridge, The Outlook Cafe, The Victoria Falls Hotel, where they serve an awesome high tea.
Amazing staff, professional and friendly. Room very clean, a good size, with a balcony, though very basic and lacking in appeal. No refrigerator, lighting poor, though a free, secure safe. Wifi free, slow yet adequate. Breakfast very good, evening meal expensive, it's a buffet, with very little choice, rather eat at the Spur, which is within the hotel, or at Boma, or the Victoria Falls Hotel, which is within walking distance. We chose this hotel because of its proximity to Victoria Falls, yet this proved to be unimportant, as for tours you are collected from your hotel, so being further away is no problem. This is a large hotel, with maze like corridors, and for us, it was quite a trek to our room. The view from the room was pleasant, but not breathtaking. There is a small outside bar, where snacks and drinks may be purchased, service is slow! Rather take a seven minute walk through the park to the Outlook Cafe, excellent views, and amazing food. Enjoyable evening entertainment at the buffet, traditional musicians, though the experience was spoilt afterwards by being harassed by the entertainers to buy their cd's or dvd's. Although the staff are superb, I would not return to this hotel, as the Victoria Falls Safari Lodge has so much more to offer. However, I did truly enjoy my stay at The Kingdom.
Comment from Hotel Management
May 14, 2017 by Derrick, Hotel Management
Good day Marilyn Thank you for staying at the Kingdom at Victoria Falls. Your feedback is appreciated and the concerns you have raised are well noted and we will ensure that we improve upon these areas as the satisfaction of our guests is important to us. Thank you for your comments. Kind regards Derrick