Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Washington DC

Great location and great staff

Posted Aug 19, 2016
Pros: Friendly staff, and the fact I could see wildlife from my balcony -- baboons, warthogs, bushbucks, etc. A safari while drinking morning tea!
Cons: They have the same cheesy music always playing in the lobby. It's taken me days to get Michael Bolton out of my head.
Location: Ten minute walk to Victoria Falls, and 30 minute walk to the bridge, from which you can bungee jump or zip line. Many adventure activities nearby.
I stayed a week at the Kingdom -- longer than most tourists, I gather, who largely only come for a day or two. I can recommend the hotel for a long stay. It is a pretty place, a ten-minute walk from Victoria Falls, with a large menu of activities that can be arranged through the Adventure Connection desk -- safaris, rafting, ziplining, sunset cruises, walking with lions, you name it. I stayed busy my whole time. The staff were wonderful. I had some difficulties with my luggage, which was delayed and then got stuck at customs at the airport, so that I had to go fetch it. The staff tried to negotiate for me with the airport, then arranged for me to share someone else's airport transport, to save me some money. They gave me a complimentary spa treatment and drinks by the pool to make up for the trouble I'd had. And for the next couple of days, when I saw various staff, they would ask, "did you get your bag OK?" Made me feel well taken care of. I could easily have stayed another week.
Comment from Hotel Management
Aug 19, 2016 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. I am glad that you enjoyed your time in Victoria Falls. I will improve on the music choice and I regret that that you could not get it out of your mind. The feedback you have given is wonderful and I will pass it on to all the staff. I look forward to welcoming you back in the future. Kind regards Derrick
5 out of 5
by A verified traveler from Seattle, WA

Excellent experience

Posted Aug 17, 2016
Pros: The hotel was in a convenient location. Victoria Falls was in walking distance and I was escorted both ways. The bank was across the street.
Location: There was pick-up available for all the various activities available around the falls. The village was close by.
My stay at Kingdom Lodge was very pleasant. The staff was extremely helpful and I enjoyed the breakfast.
Comment from Hotel Management
Aug 17, 2016 by Derrick, Hotel Management
Good day Jenny Thank you for staying at the Kingdom at Victoria Falls. I am glad that the location of the hotel was convenient for you. I noticed that the proximity of the banks and village was ideal for you. Your feedback is well appreciated and I will relay your comments to my team. Kind regards Derrick
5 out of 5
by A verified traveler from 日本

ビクトリアフォールズに一番近いホテル

Posted Aug 15, 2016
部屋の設備はやや古いが、子どものために持っていたレトルトを厨房でレンジがないにもかかわらず、温めてくれるなどスタッフはたいへん親切。
Comment from Hotel Management
Aug 15, 2016 by Derrick, Hotel Management
Good day Ghana Thank you for staying at the Kingdom at Victoria Falls. I regret that the rooms are a little old. Your feedback is appreciated. Kind regards Derrick
3 out of 5
by A verified traveler from san francisco

only location is good

Posted Aug 11, 2016
5 mins walk to falls, but hotel bit run-down and not maintained! We were in Kings Club but nothing special was done or felt like in service. Service very slow in general and food choices bare-bones, a second restaurant they have has menu but offers only few items. Wifi service is terrible as well.
Comment from Hotel Management
Aug 11, 2016 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. I regret that the hotel was not up to your standard. We will address the slow service, the food choice and variety on the menu. Your feedback is appreciated. Kind regards Derrick
4 out of 5
by A verified traveler

Posted Aug 10, 2016
80’s hotel, need improvement in the restaurant area
Comment from Hotel Management
Aug 10, 2016 by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. We are sorry that the restaurant was not up to your expectations and we will look at improving this. Kind regards Derrick
5 out of 5
by A verified traveler

Great resort style hotel near Victoria falls

Posted Jul 20, 2016
Excellent hotel, great value for money and excellent breakfast.
Comment from Hotel Management
by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. Your feedback is well appreciated and I am glad you enjoyed your stay. Kind regards Derrick
4 out of 5
by A verified traveler from Canada

Gorgeous hotel in a great location

Posted Jul 18, 2016
Pros: It's proximity to the falls and the back path you can take to get there
Cons: The beds were fine, but to answer the question, if anything could be improved it would be the comfort of the beds.
Location: 5 min walk to Look Out cafe and the look out point over the gorge. Also where Wild Horizons does their activities (hotel is linked with Shearwater)
Although not a five star by any means this hotel and it's grounds are stunningly beautiful. It's very resort like so while inside there's only a view of its gardens (unlike the Victoria Falls hotel nearby which actually looks onto the gorge and the mist of the falls in the distance). The gardens are pretty though. Rooms are OK comfort-wise. Not dingy but not overly fancy. Modern, spacious bathroom with nice hot showers. Breakfast is a big spread buffet style with lots of options. Best part is that you have a back path to the gorge lookout and the falls are like 10 minutes walk away. It's also close to town so you can go to the shops and cafes in 5 minutes on foot. Staff are all very friendly.
Comment from Hotel Management
Jul 19, 2016 by Derrick, Hotel Management
Good day Andrea Thank you for staying at the Kingdom at Victoria Falls. Your feedback is appreciated, and we will work on improving the small things that you make mention of in your comments. I look forward to welcoming you back in the future. Kind regards Derrick
4 out of 5
by A verified traveler from Atlanta

Very close to Victoria Falls

Posted Jul 11, 2016
Pros: Location, location, location!
We stayed at the Kingdom July 6-7. Hotel exterior was clean, the check-in was quick, the rooms are clean. The bed is quite firm, the shower head is along the side of the tub, not the traditional end of the tub you may be accustomed to, and the shower curtains don't cover the entire side of the tub. Still, that wasn't a problem. Bring power converters/adapters as necessary and keep your balcony doors locked to prevent unwanted visits by the local monkey population (good advice for all Vic Falls hotels). The hotel is large, well situated and convenient (walking distance) to most locations in Vic Falls.
Comment from Hotel Management
Jul 14, 2016 by Derrick, Hotel Management
Good day Chris Thank you for staying at the Kingdom at Victoria Falls. Your comments are most welcome and well appreciated. I am glad that you found the hotel conveniently located. Kind regards Derrick
4 out of 5
by A verified traveler from Indianapolis

Nice hotel close to Victoria Falls

Posted Jul 1, 2016
Pros: The proximity to Victoria Falls
Cons: Get rid of the pesky vendors who try to have you buy their goods.
Location: Restaurants and shops nearby
Nice hotel with a walking path to Victoria Falls, rooms are clean and spacious, only negative is the room had mosquito's. The dinner buffett was pricey so we choose to walk to a nearby restaurant.
Comment from Hotel Management
Jul 2, 2016 by Derrick, Hotel Management
Good day Mika Thank you for staying at the Kingdom at Victoria Falls. Your feedback is appreciated, with both pros and cons. On the negative areas indicated we will work on improving them. Kind regards Derrick
3 out of 5
by A verified traveler

Posted May 25, 2016 on Hotels
Comment from Hotel Management
by Derrick, Hotel Management
Good day Thank you for staying at the Kingdom at Victoria Falls. Your rating is appreciated. Kind regards Derrick