Ratings based on 20 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Anne

Lovely place to stay on the game reserve.

Posted Aug 14, 2017 on Hotels
We loved our stay here. All the staff looked after us very well. Thank you.
Comment from Hotel Management
Aug 21, 2017
Thank you Anne for the valued feedback, we are glad you enjoyed your stay with us!
5 out of 5
for Everyone
by A verified traveler from Maputo

Amazing place; amazing staff

Posted Dec 19, 2016
Pros: Everything - the rooms were incredible; the facilities were brilliant; the food was mouth-watering.
Cons: Absolutely nothing
Location: Victoria Falls is 10 km away. The hotel can arrange lots of things to do ... but the best are the Game Drives in its own reserve.
We only booked for one night ... but within an hour of arriving, we extended to two. It was the perfect place to relax ... and to visit Vic Falls ... and to watch wildlife. Superb facilities; wonderful rooms; courteous staff who were always willing to talk with us - offering advice on our trip, giving insights into the hotel, talking about life in Zimbabwe, etc, We are reluctant to leave ... it has been so great. We cannot recommend it highly enough.
5 out of 5
for Everyone
by A verified traveler from West Virginia

Watch African wildlife from your room.

Posted Oct 29, 2016
Location: The hotel is within a 6,000 acre game reserve. The game drive we purchased allowed us to see black rhinos, cape buffalo, lion, and giraffes. Pleased.
Hotel is situated inside a 6,000 acre game reserve. The hotel tries to replicate the period of Stanley and Livingston. Suite was beautiful and well maintained. The setting was idyllic. Grounds were very well groomed. The dining menu was very nice and provided the ability to taste african wild game. The kudu was wonderful.
5 out of 5
for Everyone
by A verified traveler

Absolutely worth it!

Posted Apr 6, 2016
Pros: Lodging at a game reserve actually means you get to spot animals from your private balcony or the breakfast terrace! The Victorian decor is heavenly!
Location: Don't miss a trip to the Falls. It is a sight to behold! I saw the most beautiful sunset during the dinner cruise. By all means, walk with the lions!
I was visiting Harare and decided to make a quick trip to Victoria Falls. As soon as I arrived, I immediately realized this was not a place anyone should plan only a 1 night trip to. The hotel offers complimentary shuttle to/fro the airport and around Victoria Falls village. Upon arrival at the hotel, a staff immediately showed up at the entrance with a fresh damp towel for my face and a pretty flower obtained from one of the trees around. The lobby was furnished Victorian style and was a sight to behold! Check in was very quick and while my bag was being taken to my room, the receptionist showed me around. Another staff showed up with a glass of chilled fruit cocktail. Life saver...I was dehydrated! The rooms are chalet-style and mine was a suite...exquisitely furnished Victorian style with a bedroom, living room, huge bathroom and balcony that overlooked the wild where you can spot animals if they pass by. There was a personalized welcome message on the reading desk and some fresh fruits. I loved loved loved the bathtub! The living room had books and magazines on the neighborhood and travel in general. There were also two vintage bookshelves/library with some classics and historical books. Breakfast was amazing and you can have it on a terrace overlooking the wild where you can spot game. The hotel helped book all my tours and the staff were unbelievably helpful and you can instantly tell they enjoy their jobs and are pleased to ensure you have a wonderful stay.
5 out of 5
by Mrs Emelina from Coventry Uk

Lovely stay

Posted Jan 30, 2016 on Hotels
Relaxing and peaceful
5 out of 5
by Warren from Sydney

Posted Dec 7, 2015 on Hotels
We were meet on arrival our activities for our stay were arranged in this lovely Victoria era room. Our chalet was in the Victoria style with three large rooms, bathroom, bedroom, lounge with patio which overlooked the game reserve where we could watch the animals. The reserve is breeding rhinos so you should see them on a game drive which we did. Breakfast was on sundeck terrace overlooking the waterhole where you can watch the animals. Dinner is a fixed menu which is changed daily which we enjoyed, you can also order what you want. The lodge is about 10kms from Victoria Falls and lodge will take to town and back. The currency to take Zimbabwe US dollars and South Africa Rand in small notes for tips etc.
5 out of 5
by Miah from Coventry, UK

Holiday in Zimbabwe

Posted Nov 29, 2015 on Hotels
The stay was excellent. The staff were friendly and helpful, nothing was too much trouble to them. The hotel room was as described. I highly recommend it.
5 out of 5
by Mel from Torquay

Top resort

Posted Nov 27, 2015 on Hotels
Everything very good Food a little basic Staff excellent
4 out of 5
by João from Lisbon

Lovely Victoria Falls hotel in the African bush

Posted Nov 4, 2015 on Hotels
We had a lovely time in this beautiful hotel. Rooms very spacious and comfortable. One bad thing were the mosquitoes that made our nights less peaceful.Staff very gentle, helpful and competent.We could enjoy both the African bush and closeness to the mighty Victoria Falls.
5 out of 5
by Andrew from Sydney

Great end to our honeymoon

Posted Oct 28, 2015 on Hotels
We stayed here at the end of our honeymoon. The reserve is about 20 minutes drive away from the Victoria Falls, and is incredibly safe. The hotel overlooks a watering hole - we saw zebra, cape buffalo, and baboons while relaxing by the pool! The room was luxurious and comfortable. The staff are helpful and friendly - they organised all of our activities and transfers while we were staying. I definitely recommend the Chobe day trip, game drive, sunset cruise, and guided tour of the falls. Note - food and alcohol is extremely expensive due to local taxes and tipping culture. Expect to add US$150 per day for two, excluding activities.