Ratings based on 214 Verified Reviews

4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from UK

Living off its past reputation

Posted Feb 11, 2018
Pros: Location
Cons: Everything
Location: Easy access to the falls national park on the Zimbabwe side with a path straight down to the National Park.
Overrun with tourists groups in the Livingstone Room and also at breakfast, reception in chaos for check in. Expensive prices throughout the hotel. Misquoted taxi prices by the hotel for arrival by over $70 per journey. Limited tea coffee in room, no biscuits included. Raised concerns with receptionist asked to wait for manager to speak who failed to show up.
4 out of 5
by A verified traveler

Great gateway

Posted Feb 9, 2018 on Hotels
Fantastic and relaxing gateway
4 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx usa

Vintage hotel excellent facilities but small rooms

Posted Feb 7, 2018
Nice location that is close to Victoria Falls - within walking distance. Hugh compound and well maintained. Rooms are pricey considering their sizes. Should have more chairs to sit (only one). Service is okay but not excellent. Still the best one in Victoria Falls.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stately hotel brings you back to past elegance

Posted Jan 19, 2018
Location: Victoria Falls a short walk away.
Feel of a luxury hotel from the past British Empire . . . beautiful gardens, luxury accommodations, gracious staff. Great breakfast setting, nice outdoor patio eating in afternoon. Short walk to the falls, guided by security personnel.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 13, 2018 on Hotels
beautiful hotel. would stay again in a heartbeat. cannot be positive enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Very nice and classy hotel, excellent location.

Posted Dec 30, 2017
Pros: Nice staff. A security guard escorted us through the bush to the Falls for our safety. We were serenaded by tribal dancers as it was our anniversary.
Cons: Take care to ensure meat products do not get mixed in for vegetarians. Example, when making omelette, same skillet is used, which mixes meat products.
Location: Victoria Falls, bungee jumping, walking with lions, safaris etc. Hotel has activity desk and the town has few agents too.
Definitely the best hotel on Zimbabwe side of the Victoria Falls. The town itself is very small with only two streets. Hotel and town are safe with 0 crime. However, when you step out of confines of the hotel, you do encounter street hawkers. A firm no and continued walking would make them stop following you. The hotel has old colonial charm and a beautiful view to the bridge that connects Zimbabwe to Zambia. Some practical information: 1. VFA Airport to hotel is about 21 KM, takes about 20 minutes. We booked shuttle through the hotel by email and the driver was there with our name on a card. 2. Hotel to Zimbabwe side falls is about 10 minutes walk through the short cut. Don't go when dark as it takes you through the bush. Through the town about 15 minute walk. 3. Hotel to Zambian side falls is about 40 minutes walk including going through both sides immigration, if you already have visa, otherwise might be few more minutes extra. 4. Zimbabwean currency was annihilated few years ago. So they use US$, Euros, SA Rand and Botswana Pula. US$ is preferred. Hence, the costs are comparable to western countries. Everything is in US$. A simple souvenir is $20. 5. For US citizens single entry visa to Zimbabwe at airport is $30. You can get multiple entry Kaza Visa to both Zimbabwe and Zambia for $50 - a great value. I was stuck by the general poverty outside the hotel. The hawkers frequently say they are hungry would beg us to trade our shoes or clothes in lieu of using cash.
Comment from Hotel Management
Jan 14, 2018 by TVFH, Hotel Management
Thank you so much for the positive feedback.
5 out of 5
Recommended
for Couples
by A verified traveler from Camani Island, WA

Comfort close to the Falls

Posted Oct 18, 2017
Pros: It was pleasant and very comfortable
Location: We walked the path along the Falls and had a dinner cruise on the Zambezi Rivert.
With just 2 nights to visit, it was convenient to the main attraction of the Falls, very comfortable and beautiful grounds.
Comment from Hotel Management
Nov 17, 2017 by Tich, Hotel Management
Thank you for your Feedback and thank you for staying with us .We look forward to your welcome return in future
5 out of 5
Recommended
for Everyone
by A verified traveler from Northumberland

Fantastic hotel in a great location.

Posted Oct 17, 2017
Pros: The warm welcome and attentive staff. The history of the place with interesting posters and paintings on the walls and the old world ambience.
Cons: More bespoke souvenirs, Calendar , coffee table book of the place, china with the logo of the hotel.
Location: Rafting on Zambezi, helicopter ride, trip to Zambia to the Livingston museum, steam train ride.
A truly great hotel, steeped in history and old world charm. The staff were friendly and had time to talk to the guests. It felt very special to be there. Our room looked towards the Falls over the lawn and railway bridge beyond. The Livingstone restaurant had a 7 course tasting menu with matching wines which was delicious and served at a leisurely pace so we enjoyed the evening immensely. Sorry to leave.
Comment from Hotel Management
Nov 17, 2017 by Tich, Hotel Management
Thank you for your feedback and thank you staying with us .We look forward to your welcome return in future
5 out of 5
by Beth

Posted Sep 15, 2017 on Hotels
The staff we always very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

As good as it gets

Posted Aug 26, 2017
I am sure we couldn't have done better than this property. We were critical of the evening buffet, but that is where it ended. Our room, service , the pool, gardens were nothing short of magnificent. Dinner in the silver service Livingston room is something that shouldn't be missed. By Sydney standards the Victoria Falls hotel offers excellent value. One not to be missed