Ratings based on 179 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Wisconsin

The optimal place to stay in Victoria Falls.

Posted Jun 24, 2017
Pros: Grace. Location. Value.
Cons: Rooms could use a refresh.
Location: Victoria Falls. Bridge to Zambia.
This historic hotel is a charming oasis nestled close to Victoria Falls with an expansive view of the Zambezi lower river george, the bridge to Zambia and the ever present mist connected with the thundering sounds of th falling water. The hotel staff are eager to please - without exception. Both the bridge and the Victoria Falls national park are within walking distance, but, make the journey in groups - as you may encounter wildlife and some incessant vendors
Comment from Hotel Management
Jun 29, 2017 by Tich , Hotel Management
Thank you for your feedback ,we look forward to you staying with us again in future
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida USA

Wonderful Grande Dame hotel

Posted May 17, 2017
An old but well kept hotel from the days of the British Empire. Absolutely wonderful staff who were always cheerful and helpful.
2 out of 5
by A verified traveler from Colorado

View to Vic Falls bridge

Posted May 13, 2017
Pros: Guest Services that helped us.
Cons: Coffee maker in rooms, smoking areas, consistency in room tea supply. Improve a food in hotel restaurant! Make a better or larger bar! Entertainment!!
Location: Vic Falls is amazing!!!
The food was not good for such a costly hotel. There was no coffee maker in the room. One of my husband's shirt was stolen from the room, which we discovered only when returned home. Breakfast was ok..no veggies for some reason. There is one restaurant with dress code requirement, my husband has very nice dressy jeans and shirt on- not allowed. The bar is so small and tiny...there were only 2 tables, the rest could not even stand around the bar...The hotel is way overpriced!!! No entertainment in evenings, other than local performance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location with nice surroundings

Posted May 7, 2017
We spent 2 nights here and were happy enough with the room. Good location for a short visit to Vic Falls.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Wonderful hotel

Posted Mar 12, 2017
Everything was perfect! Mostly impressed by the friendly and well trained staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel in a spectacular location

Posted Mar 6, 2017
Great staff, restaurants and proximity to the Falls. A time capsule of a hotel, but nicely kept up and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Colonial dream

Posted Feb 9, 2017
Pros: Felt like a step back in time.
Cons: Check out was 10am. Got discount on rack rate to stay in room till afternoon, might have booked extra day through expedia.
Location: Chobe day trip good game viewing.
Slow, quiet, charming place to unwind after long international flight. Allow extra days for the many activities. Bags checked through. Easy arrival. Upgraded to stables. Great breakfast. Lay by the nice pool. Great starting point to the trip.
5 out of 5
by A verified traveler

The entire hotel is beautiful and you feel like yo

Posted Jan 17, 2017 on Hotels
It was amazing So relaxing Most relaxing dinner in Livingston room Just beautiful property The entire hotel is beautiful and you feel like you have gone back in time
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

The hotel is close to town walking distance

Posted Jan 7, 2017
Pros: everything food, staff nice good facility very clean new Year's dinner
Cons: none
Location: near town and elephant walk shops
Very helpful. pleasant always smiling staff everything was excellent like the mint towel to refresh on arrival and the dink before checking in
5 out of 5
by Anthony

This traveler left a rating score only Posted Dec 30, 2016 on Hotels