Ratings based on 58 Verified Reviews

3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and great staff

Posted Jan 18, 2017
Everyone at the hotel was incredibly helpful and frindly
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Nice hotel strategically located

Posted Dec 18, 2016
The hotel was hospitable and extremely responsive to guests' requests. I commend the hotel for quickly attending to the needs of a member in my party's request for special facilities catering for his disability. Everyone at the hotel worked together to make our stay a most memorable one.
3 out of 5
Recommended
for Everyone
by A verified traveler from Harare

Satisfactory stay at Victoria Falls

Posted Apr 24, 2016
Pros: Price and comfort
Cons: Maintenance of the room and better bed.
Location: Location is close enough to town you can walk if you don't mind the begging vendors. Quite location
Hotel fits the bill if you aren't looking for 5 star accommodations. We don't spend much time in the hotel so it was fine. It could use some maintenance.
2 out of 5
by A verified traveler

Good location

Posted Mar 22, 2016
Pros: Not much other than a reasonably convenient location.
Cons: Almost everything from room decor to entire lobby area. Pool was good.
Location: Cannot walk 10 ft outside hotel without street vendors accosting you. They cannot take no for an answer and will continue to harass you.
Hotel in bad need of renovation. Extremely expensive buffet breakfast ($25 US) with no options for those who simply want coffee. No shops in the hotel to buy water or chocolate bars. Only bar is the pool bar. Pool closes at 6. Weird times for shuttle. Other meals were well prepared, but chintzy portions. Hotel laundry prices are extortionate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Québec, Canada

Posted Dec 7, 2015
Pros: Near the center by foot.
Cons: More chairs at the swimming pool.
Location: Near Victoria Falls by foot.
Nice hotel. Good breakfast. Swimming pool not so clean. Not enough chairs at the swimming pool.
Comment from Hotel Management
Feb 9, 2016 by Front Office Manager, Hotel Management
Refreshing day, Thank you for choosing Victoria Falls Rainbow Hotel during your stay in the resort town. Your feedback is key; we appreciate and value it as it helps us to continuously improve on our service offering. Management is reviewing every issue highlighted and commit to ensure that refreshing guest experiences are offered to all discerning guests. Once again thank you and we hope to host you again in the near future. Happy 2016!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta Canada

Okay

Posted Nov 24, 2015
Pros: Location good and staff very friendly and helpful.
Cons: Update rooms is a must.
Location: Walking distance to town and surrounding area. Taxi reasonable to all other areas. Tour operator on site.
Rooms require updating. Very worn and old accommodations.
Comment from Hotel Management
Feb 9, 2016 by Front Office Manager, Hotel Management
Refreshing day, It was our pleasure hosting you and we take pride in our service excellence. Thank you for the feedback. We value and appreciate your honesty. We have embarked on a product improvement plan and we are working towards improving all the issues highlighted. We recently finished one of our wings to ensure refreshing experiences for all discerning guests. We look forward to hosting you again in the near future. Happy 2016!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from boston

Clean and comfortable

Posted Nov 6, 2015
Hotel was pretty clean and comfortable. Nothing special, but there weren't any problems either. Restaurant is overpriced, but comparable to the rest of the area.
Comment from Hotel Management
Feb 9, 2016 by Liberty Front Office Manager, Hotel Management
Refreshing day Laurel, It was indeed our pleasure hosting you. We look forward to your next visit. Happy 2016!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane/ Australia

Affordable hotel close to shops and restaurants

Posted Sep 24, 2015
Pros: Location , security, friendly helpful staff. Best place to book tours. U can't find cheaper prices outside.
Cons: Room 104 needs a make over . Bathroom had damaged basin and bath with shower was too slippery. Should had a separate shower. Breakfast to simple
Location: 10 min to shops and restaurants. Helicopter tour a must and sunset tour . The combo in hotel recommended.
The hotel is well secured. It's a big complex with a lovely pool and garden. The room 104 for 2 nights overlooked garden and was quite spacious. The bathroom looked much warn, chips and paint flaking every where. Shower attached to bath tub very slippery. Breakfast less than average for a big hotel like this . Be aware not many pool lounges (10) we did not get a spot once in our 2 days. Cocktails very light. Ordered only once to find out hardly any alcohol in it. safe your money for something else. Otherwise the hotel was good for 2 nights but don't expect too much.
Comment from Hotel Management
Feb 10, 2016 by Liberty - Front Office Manager, Hotel Management
Refreshing day Katy, Thank you for taking your time to give us feedback. It was our pleasure hosting you. We have taken note of all the issues raised and we have a product improvement plan that we have already rolled out. I can guarantee that you will definitely experience refreshing moments on your next visit. We look forward to hosting you again in the near future. Happy 2016!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean but basic

Posted Sep 5, 2015
Location: Fairly central olocation, easy walking distance to town centre & restaurants
Hotel is clean & comfortable but basic & needs a bit of rennovating. Staff are polite. Breafast is excellent
Comment from Hotel Management
Feb 10, 2016 by Liberty - Front Office Manager, Hotel Management
Refreshing day, Thank you for taking your time to give us feedback on this platform. It was our pleasure hosting you. Our people are our strength, Location is ideal and our meals refreshing. We look forward to your next visit. Happy 2016!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Good hotel within walking distance to town

Posted Sep 1, 2015
Priced right, good location, nice pool to relax by. Staff was VERY attentive
Comment from Hotel Management
Feb 9, 2016 by Liberty-Front Office Manager, Hotel Management
Refreshing day, It was our pleasure hosting you and we look forward to your next visit. Happy 2016!!!