Ratings based on 753 Verified Reviews

3.4 out of 5
72% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Walk to Victoria Station

Posted Oct 14, 2017
Pros: Location, reception staff and continental breakfast.
Cons: Face cloths in bathroom.
Walk to Victoria Train and Coach Stations. Not too far to walk to Buckingham Palace and more. Rooms tiny but modern. No elevator. Great continental breakfast. Staff very pleasant and helpful. No face cloths which is common in Europe.
Comment from Hotel Management
Dec 5, 2017 by V patel, Hotel Management
Dear Janet, Thank you for sharing your experience at our Hotel. I am glad to hear that the location was quiet convenient for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. It will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards, Viral Patel General Manager
4 out of 5
by Demetri

Excellent

Posted Oct 11, 2017 on Hotels
The nite shift staff was really excellent, not sure of his name, Malik? But he was really helpful. This hotel has 4floors but not elevator, so he helped us moved all our luggages upon checked in/out. Best area, close to victoria train station, tour bus stops.
Comment from Hotel Management
Dec 5, 2017 by Baldev Singh, Hotel Management
Dear Sir/Madam, Thank you for sharing your experience at our Hotel. I am glad to hear that the location was quiet convenient for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. It will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards, Viral Patel General Manager
4 out of 5
by A verified traveler

Posted Sep 25, 2017 on Hotels
Bathroom handle broken
3 out of 5
by A verified traveler

Posted Sep 25, 2017
A reasonable hotel to lay your head near to Victoria...
5 out of 5
by Karin

Perfect London Hotel

Posted Sep 24, 2017 on Hotels
This hotel was perfect for my five day stay in London! It was less than a 10 minute walk from Victoria station so I could take the underground to anywhere in the city. Golden Tours was also nearby which was nice as they offer many different tours in and out of London. The hotel could use a little upkeep as the walls were scuffed and some of the crown molding was looking a little tough. But honestly that was so minor that it didn't matter. The hotel was clean, quiet, comfortable, had a good breakfast and made it easy to get around London. For the price I paid, it was a steal!
5 out of 5
by A verified traveler

Posted Sep 13, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by Baldev Singh, Hotel Management
Dear Guest, Thank you so much for taking the time to share your review after your last stay at our Hotel. Thank you so much for your honest appraisal about the facilities and service we offer. A big thank you for rating our service 5*!! We are already looking forward to welcoming you back to Airways Hotel in your near future visit!!! Warm Regards Viral Patel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value in Plimlico.

Posted Sep 12, 2017
Pros: Location, renovated.
Typical small room, renovated with good shower. Excellent location near Victoria Station, restaurants and shopping.
Comment from Hotel Management
Sep 16, 2017 by Viral , Hotel Management
Dear Guest, Thank you for sharing your experience at our Hotel. I am glad to hear that the location was quiet convenient for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. It will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards, Viral Patel General Manager
4 out of 5
by Angie

Airways Hotel Victoria is in a great location

Posted Sep 8, 2017 on Hotels
We stayed at Airways Victoria twice from 29th August to 8th September 2017. Overall great location near Victoria Station, Buckingham Palace and Thames river. Breakfast was included and was quite good and sufficeint ( cereal, toast, fruit , juice and coffee.tea). The rooms are small but clean. Free wireless worked well but not super fast as performance was sporadic. First room ( triple room) we had was at LG level near the breakfast room. This was very clean and comfortable. Second stay at the hotel we were provided a room on the 4th floor of the building. Note there are no lifts in the building so carrying heavy luggage up the stairs to the 4th floor was quite challenging. I would recommend to get a room on the lower levels unless you want to get fit going up/down the 4 floors by stairs each day. The facilities are very clean. Would recommend this hotel for anyone staying in London looking for a reasonably priced hotel.
Comment from Hotel Management
Sep 16, 2017 by Baldev Singh, Hotel Management
Dear Angie, Thank you for your kind words about the hotel and what we have to offer. I am delighted to hear we have met your expectations. Thank you for your appreciation in terms of the hotel facilities. I am also glad to hear that our friendly team made your experience memorable and you are considering us again for your next stay. It was a pleasure to have you as our guest and we are already looking forward to welcome you back again soon. Kind regards, Viral Patel General Manager
3 out of 5
by A verified traveler from Seattle

Noisy!

Posted Aug 28, 2017
I really want to rave about this hotel. Location is great, it's clean & newly remodeled. The breakfast was a big bonus too! Even the air conditioning was awesome! But it was noisy. The lack of elevators led to people dragging their suitcases up and down the stairs at all hours of the night and I got the pleasure of hearing it all. Also there were two hallway doors right outside our room and they were really loud. They really need some better signage telling ppl to be quiet and they need to fix those doors from closing so loudly.
4 out of 5
Recommended
for Everyone
by A verified traveler from warrington

Resonable

Posted Aug 24, 2017
This hotel was just resonable, easy to go to victoria station.
Comment from Hotel Management
Sep 16, 2017 by Viral , Hotel Management
Dear M, Thank you for sharing your experience at our Hotel. I am glad to hear that the location was quiet convenient for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. It will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards, Viral Patel General Manager