Get an overview of this hotelFamily-friendly Victoria hotel near British Columbia Parliament Building


This family-friendly hotel is located in the historical district, close to The McPherson Playhouse, Victoria Bug Zoo, and Pacific Undersea Gardens. Also nearby are Crystal Pool and Fitness Centre and Market Square.

Hotel Features

In addition to complimentary wireless Internet access, Best Western Plus Carlton Plaza Hotel provides wireless Internet access (surcharge), laundry facilities, and a computer station.

Room Amenities

Televisions come with cable channels. Guestrooms also feature air conditioning, coffee/tea makers, and complimentary bottled water.

Hotel Amenities

Hotel Amenities

Best Western Plus Carlton Plaza Hotel features a fitness center, laundry facilities, and a hair salon. A computer station is located on site and high-speed wireless Internet access is complimentary.

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free WiFi 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • One meeting room 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Smoke-free property 
  • Total number of rooms - 103 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Free local calls 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Television 

Where to Eat

Stones Throw Restaurant - This restaurant serves breakfast, lunch, and dinner.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals on site 

Hotel Policies


Check-in time starts at 3:00 PM

Minimum check-in age is 19


Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CAD 13 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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