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Room type

Standard Room, 1 Queen Bed, Non Smoking

Max Occupancy: 2 guests (up to 1 child)

Standard Room, 2 Double Beds, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

Standard Room, 1 King Bed, Non Smoking

Max Occupancy: 2 guests (up to 1 child)

Deluxe Suite, 2 Double Beds, Non Smoking

Max Occupancy: 6 guests (up to 5 children)

Standard Room, 1 Queen Bed, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Max Occupancy: 4 guests (up to 3 children)

Suite, 2 Queen Beds, Non Smoking

Max Occupancy: 6 guests (up to 5 children)


Get an overview of this hotelFamily-friendly Victoria hotel near British Columbia Parliament Building


This family-friendly hotel is located in the historical district, close to The McPherson Playhouse, Victoria Bug Zoo, and Pacific Undersea Gardens. Also nearby are Crystal Pool and Fitness Centre and Market Square.

Hotel Features

In addition to complimentary wireless Internet access, Best Western Plus Carlton Plaza Hotel provides wireless Internet access (surcharge), laundry facilities, and a computer station.

Room Amenities

Televisions come with cable channels. Guestrooms also feature air conditioning, coffee/tea makers, and complimentary bottled water.

Hotel Amenities

Hotel Amenities

Best Western Plus Carlton Plaza Hotel features a fitness center, laundry facilities, and a hair salon. A 24-hour business center is located on site and high-speed wireless Internet access is complimentary. Valet parking is available (surcharge).

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Smoke-free property 
  • Total number of rooms - 103 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Refrigerator 
  • Room service (limited hours) 
  • Television 

Where to Eat

Stones Throw Restaurant - This restaurant serves breakfast, lunch, and dinner.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Free bicycles on site 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at Midnight

Minimum check-in age is 19


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 17 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per day.
  • Free cribs (infant beds)!


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 6 and CAD 15 per person (approximately)
  • Valet parking fee: CAD 15 per night
  • Pet fee: CAD 15 per pet, per night
  • Rollaway bed fee: CAD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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