Ratings based on 1,090 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Vancouver, BC

Nice hotel within walking distance to downtown

Posted Aug 24, 2016
Pros: Location
Cons: Pay attention to some details
Location: Chinatown for food; government street for shopping; inner harbor for water taxi, etc...
It is a very nice hotel within walking distance to inner harbor, China town, etc. Also, the hotel provides from 3 hours' free bicycle rental to the guests. It is a big bonus. With the bicycle, you can even go to oak bay. In general, the hotel is definitely within my expectation but unfortunately not above. We checked in for 3 adults but only two sets of towels were prepared.
4 out of 5
by A verified traveler

Great Hotel to stay

Posted Aug 16, 2016
Rooms are small The room they gave me had a noisy AC however they were very attentive and put me in another room with upgrade!! So happy with the staff willing to help all the time to make your stay comfortable I highly recommend this hotel Great location
5 out of 5
by A verified traveler from New Zealand

Excellent location.

Posted Aug 16, 2016
Pros: Size, location, helpful staff
We had a large twin room with kitchen facilities and lounge area. Lovely!
4 out of 5
by A verified traveler from yokohama


Posted Aug 15, 2016
4 out of 5
by A verified traveler

Needs a pool

Posted Aug 15, 2016
Great location. Walk everywhere. Friendly helpful staff. Thank you
3 out of 5
by A verified traveler from Berlin

Gut erreichbares, aber schon verwohntes Hotel

Posted Aug 5, 2016
Pros: Geräumigkeit des Zimmers und volle Küche
Cons: Sauberkeit und Renovierungszustand
Location: In Downtown Victoria. Sehenswürdigkeiten und Meer, Touren.
Vom Hotel kann man zu Fuß Downtown, Hafen und Meer gut erreichen. Das Zimmer war ziemlich geräumig (aber das Bad sehr eng und klein) und hatte sogar eine vollausgestattete Küche. Leider rochen alle Zimmer irgendwie schlecht (ich habe erst im dritten Anlauf ein akzeptables bekommen, wobei das Personal dabei ziemlich hilfsbereit war). Viele Zimmer gehen auch auf die Lüftungsanlage im Hinterhof hinaus, zum Glück bekam ich dann noch eins zur Straße. Das war besser und auch nicht laut in der Nacht. Das Hotel selbst ist schon ziemlich verwohnt und schmuddelig. Die Dusche war ziemlich rutschig. Es gibt ein Fitnesscenter und das ist ok, auch etwas schmuddelig. Auf die Fahrstühle muss man immer wahnsinnig lange warten.
5 out of 5
by A verified traveler from choi


Posted Aug 3, 2016
It was Very good location for my trip. It was very closed to inner habour. And room condition was also very nice and comfortable. Thank you
Comment from Hotel Management
Aug 7, 2016 by Haley - Front Office Supervisor, Hotel Management
Great to hear Linda! We constantly try to upgrade our rooms to make them as comfortable as we can. We hope you visit again soon.
5 out of 5
by A verified traveler from North Bend

Great Hotel in the heart of Victoria

Posted Aug 2, 2016
Pros: Location, Staff, Clean
Cons: We had a big suite, but the bathroom was really quite small
Location: Chinatown, Waterfront, Shopping Center, Comic book store, the biggest Convers selection in 2 blocks down the road
Minutes away from Chinatown, the Waterfront, the shopping centers. It is a great and safe location. For the Geeks and Nerds around here, there are 3 Comic book and collectable stores on that same corner. The staff was super super nice and you can even get Bicycles incl. helmets for free for up to 3 hours for your whole party. The Elevator is a bit weird, small and slow, but thats about it. The Tube Restaurant has a great breakfast. Try the Breakfast Putine. It is amazing.
3 out of 5
by A verified traveler from Manitoba

Posted Jul 27, 2016
Hotel was clean and comfortable. Unfortunately the noise from the street was really loud. Plus there was a noisy garbage truck in front of the hotel for about 20 min every morning at 6:30 am.
4 out of 5
by A verified traveler

Good location

Posted Jul 27, 2016
Nice room but plumbing was very noisy. Great staff. Particularly appreciated ability to text them for suggestions as we were out sightseeing. Quick and helpful response