Posted Nov 30, 2016
We choose this hotel because in comparison with others in the same area under similar price this one offered pool sauna and breakfast.
Sadly the place was under renovation so it was a lot of dust flying around, the pool sauna area was closed, situation that wasn't informed by the booking time and the breakfast wasn't good at all.
The reception area looks neat and modern but the suite itself was outdated and the full experience with a lack of detail.So if your plan is having a place to sleep, take a shower, put something in your tummy and hit the road, this is Ok. If your plan is having a nice getaway, not at all.
Comment from Hotel Management
Dec 2, 2016 by Rachel Dickinson - Assistant Manager, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our property.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.
In particular, I am sorry you were not informed of the renovations taking place in our whirlpool, sauna steam room areas through the month of November and early December. This information was shared well in advance with our online travel booking partners and is stated on the Expedia website. I apologise, on behalf of Expedia, that this information was not made clear to you at the time of booking.
Thank you again for your feedback regarding your stay with us.