I'd look at other options
Posted Dec 17, 2016 on Hotels
Lupe at check in was very nice. With that being said, the room smelled absolutely horrible! I asked her about it and she explained it was the cleaning solution. "please ask your Manager to change solutions! ) I was wearing light tan socks and after walking from the bed to the bathroom a couple of times the bottom of my socks were filthy. I think the carpet definitely has something to do with the smell. Quiet but it just was not clean even though the linens, curtains appeared to be somewhat new. Not worth 100.00 for sure. Maybe a 60.00 room. Also bring your own shampoo etc as their bathing amenities they need to just not even stock, unless they are only paying a nickel for the whole kit. Very poor quality.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
On Behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.
Front Desk Manager
Best Western Plus Victoria Inn & Suites