Ratings based on 126 Verified Reviews

3.9 out of 5
73% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Corinth, Tx

Our vacation stay.....

Posted May 31, 2017
Pros: Not much....
Cons: Your staff during night shift
Location: Visit the Bay down the street, that's it!
When we booked the room, we were under the impression that it was close to the beach. It wasn't....only about 15 miles away. The person on the phone was courtesy over the phone, but when we arrived, the young girl at the desk did not have the best personalty and was short with her answers to questions. Apparently she didn't like her job. Anyway, we booked a room on the downstairs to avoid having to climb stairs, and carry all of our stuff so far. The back door that was close to our room was not in sink with the parking situation which meant that we still had a ways to walk, but with that said, we continued on, only to find out that the back door was broke and didn't work. The customer ahead of us was upset too. I believe the girl at the desk lied about the door being broke, as it worked fine the next morning. It was probably because of security issues, but it wasn't right for the customers. We booked for (3) nights, and cancelled the last two nights the next morning. The manager was there,and took care of the situation immediately, and it was obvious that she knew her job. We were VERY unhappy with the young girl. She's not the right person for the job. Not being familiar with the area, we didn't know that the beach was so far away. Will not make that mistake again. Also, the air freshner in the room was VERY strong, and made my husband sick! As he has chronic allergies so when I found the air freshner, I unplugged it from the wall. We like Best Western but will be choos
4 out of 5
by Maria

This traveler left a rating score only Posted Apr 1, 2017 on Hotels
1 out of 5
by A verified traveler

Look at the fine print

Posted Mar 29, 2017 on Hotels
I did not book directly w/the hotel. Went through booking site due to last minute travel schedule & a recommendation from a local resident. Did not realize special rate was for a smoking room. Being a non smoker & not realizing my mistake, hotel was unwilling to offer a non smoking room, even though occupancy that day was really low. Stay was just for one night, but will not stay at this location again when working in the area.
5 out of 5
by David/Judith

Posted Mar 25, 2017 on Hotels
Very nice hotel and great breakfast
4 out of 5
by oralia

This traveler left a rating score only Posted Mar 22, 2017 on Hotels
4 out of 5
by Cynthia

Posted Mar 22, 2017 on Hotels
Convenient location. Nicely renovated
5 out of 5
by Narcisa

Great stay,will do it again.

Posted Mar 21, 2017 on Hotels
It was great, All the staff were very friendly,helpful.
4 out of 5
by John

Really bad service!

Posted Mar 18, 2017 on Hotels
Not too many hotels in the area to choose from. Next time I'll try the Best Western across the street. I stayed 4 days. Housekeeping failed to clean our room 2 consecutuve days. Very disappointing.
4 out of 5
by A verified traveler

Good basic hotel.

Posted Dec 18, 2016 on Hotels
This is a good basic hotel. No luxuries, but comfortable and reasonably priced. The breakfast wasn't very appealing. The staff was very friendly and helpful. There were a couple of maintenance issues like a back door that didn't latch properly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels