Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A great relaxing stay

Posted Aug 29, 2015
What an excellent hotel. Located in a quiet area. Awesome rooms and spotlessly clean. Great food and drink. Fantastic staff. Would highly recommend it, we really enjoyed our stay here!
3 out of 5
by A verified traveler

Never return

Posted Aug 28, 2015
Pros: The room was nice except for the dust on the bed base.
Cons: The cooks the food was terrible, very few locals eat there.
The restaurant food was terrible the worst dinner we have ever had. We did not like the refrigerator stocked with expensive refreshments leaving no room for our own.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected haven

Posted Aug 14, 2015
Everything was wonderful with the staff and room. All effort made for a terrific luxurious stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2015
Absolutely gorgeous hotel. The room was amazing. Huge tub, super comfy bed. Definitely check out the restaurant at the hotel, some of the best food we had on our trip!
4 out of 5
by A verified traveler from Santa Maria, CA

Very different than advertised

Posted Aug 10, 2015
I was expecting a big fancy hotel as advertised, but instead it was more of a lodge that you would find near a hot springs. The bulb burnt out in the bathroom over the toilet, and the front desk said they'd send someone to fix it but never did. We called again and asked what was up and they said the maintenance man was out and they didn't have access to light bulbs. They told us to just use the night light, but there was no outlet in the pocket room with the toilet. They could have at least called us back and let us know no one was coming so that I didn't wait idly by for nothing before getting in the shower.
5 out of 5
Recommended
for Couples
by A verified traveler from Alberta

awesome amenities - true 5 star hotel

Posted Aug 7, 2015
Pros: pub, lounging style recliner sofa chairs in room, air conditioning, Jacuzzi, keurig coffee, makeup mirror, 2 sinks, safe in room
Cons: Bed - it was a little hard, not very pillowy
Location: Bouchart Gardens were close buy, was nice and quiet and relaxing which is what we were looking for.
We were looking for a quiet, relaxing holiday and we found it at this resort. We would go back in a heart beat. It was very classy resort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hidden Jem

Posted Aug 4, 2015
Amazing resort. Beautiful rooms and excellent food. Well worth the trouble to find.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Very nice hotel/spa near Butchart Gardens.

Posted Aug 1, 2015
Pros: Luxurious rooms and great dining.
Cons: The menu could be expanded.
Location: Quiet location in a modest neighbourhood. Easy drive to most attractions.
Enjoyed our brief stay, just wish we had booked the spa ahead of time as there were no convenient times available once we had settled in. This is a quality hotel with great service and amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

海沿いにある素敵なリゾートホテル

Posted Jul 26, 2015
海沿いにある素敵なリゾートホテル。2回のレストランから海を展望でき、気分良くおいしい料理をいただくことができました。目の前にはヨットが多数係留されていました。部屋も広くて、海を眺めることができ、雰囲気がよかったです。 ただ、位置がブッチャートガーデンから約2Kmくらいの所にあるため、レンタカーで回る人向きのホテルです。私たちは市バスで乗り継ぎましたが、それも良い経験になりました。
5 out of 5
Recommended
for Everyone
by A verified traveler from San Gabriel, CA

Fabulous Place!

Posted Jul 12, 2015
We loved our 2 night stay at this wonderful hotel. Beautiful views of the bay, attentive and friendly staff, lovely room. We especially enjoyed being away from the hustle and bustle of Victoria, but close enough to visit there easily. (25 minutes or so) Wineries are nearby for tasting and kayaks and paddleboards are readily available to rent.