Booked a one nite stay off season just to get away. The spa was closed but being off season this is when hotels get work done. front staff were friendly and showed us to our room. room was very nice. They advised us to contact if there were any issues. We never had any issues but the mini bar was very limited. Almost felt it was not restocked from previous guests and was a bit concerned I was going to be charged. there was not inventory on it. I would have purchased if there were more items but was not a big deal
I have been to the lounge before and it is very noisy. There was some kind of meeting upstairs and it was very uncomfortable on how loud it was. Almost every table that sat down near us made a comment on how loud it was. I am all for loud people but this was 4pm. you need to fix the noise issue. for a nice resort, the lounge is not relaxing. Being from Victoria I don't even know if I would visit the lounge just on an afternoon as it is not a comfortable atmosphere.
Comment from Hotel Management
Feb 9, 2017 by Erin, Hotel Management
Thank you Jason for your feedback!
I am glad to hear you enjoyed your getaway!
I will certainly pass on your feedback regarding the mini bar items. We can absolutely take a look at offering more options.
I apologize that the noise in the Pub was an inconvenience during your visit. It sounds like there was a large group eating upstairs in our Pub Mezzanine. This is certainly not a regular occurrence, however your feedback will help us decide on where we place large groups in the future.
Once again thank you for your feedback and we hope to welcome you back for your next getaway in the future!