I can't stress enough how amazing the staff is!
Posted Feb 6, 2016
I spend about 60% of the year in hotels due to work, and this was the absolute BEST experience I have ever had with any hotel! Quinton was working the front desk when I checked in. He was the most genuine and humble person I have probably ever encountered in my life. Unfortunately the reason behind our stay was not a very good one, but he changed the tears of sadness to tears of gratitude due to his genuine concern for our well being. He not only upgraded us to a bigger room to ensure our comfort during the stay, but upon checkout I discovered he also discounted the rate to be even lower than the smaller room we booked from the beginning! He went out of his way to check on myself, my sister, my two kids, and her two dogs TWICE to make sure we were emotionally ok and to see if there was anything else he could do for us! This hotel deserves 5 stars, and Quinton deserves a raise and promotion! Thank you, thank you, thank you again for turning a terrible night into such a memorable experience. The memory of that gentlemans kindness will never be forgotten!