Ratings based on 1,111 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Parksville, BC

Close to the Harbour

Posted Apr 24, 2017
Pros: Right in downtown beside the government buildings. Can walk everywhere. Free parking. Friendly staff.
Cons: Room is small, so we spent some time sitting in the lobby.
Location: Everything Victoria offers is nearby.
Restaurant staff excellent. Great food. Rob, the owner, pitches right in with the service staff, pours coffee, and visits with customers in a friendly way.
Comment from Hotel Management
Apr 24, 2017 by JFitzgerald, Hotel Management
Thank you for the wonderful review on your stay with us! It's great to hear you enjoyed our perfect location, friendly staff and our onsite restaurant too! We'll be sure to pass your compliments on, thank you. We look forward to welcoming you back again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Very nice hotel close to the best attractions

Posted Apr 24, 2017
Very nice hotel close to the best attractions. Staff so kind and helpful. Victoria is wonderful in all senses.
Comment from Hotel Management
Apr 24, 2017 by Front Desk, Hotel Management
It's great to hear you found our staff kind and helpful, as well as enjoyed our terrific location. Thank you so much for taking the time to write and we look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel on near the harbour

Posted Apr 21, 2017
Staff was excellent, very helpful and courteous at the front desk, lounge and the restaurant. Clean hotel close to DT near the harbour, walking distance to nearly anywhere you need to go, will stay again.
Comment from Hotel Management
Apr 24, 2017 by JFitzgerald, Hotel Management
Thank you so much for the terrific review! We're thrilled to hear that you enjoyed your stay and found our staff excellent. We look forward to welcoming you back soon and thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver island north

good value

Posted Apr 19, 2017
Cons: Bathroom was small, little counter space, but otherwise clean and adequate.
Location: Location is great.
Our room was clean and reasonably priced. Staff was friendly and competent. Beds were fine. Dog friendly.
Comment from Hotel Management
Apr 20, 2017 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed our downtown location, as well as found the staff friendly and room clean. We look forward to seeing you again and thank you again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and good lication

Posted Apr 14, 2017
Staff very courteous and helpful, the location was excellent and within walking distance to many landmarks
Comment from Hotel Management
Apr 14, 2017 by JFitzgerald, Hotel Management
Thank you for the terrific review on your stay! We're very happy to hear you enjoyed our hotel and found our staff courteous and helpful, as well as like our ideal downtown location. We look forward to welcoming you back and thank you again for taking the time to write.
3 out of 5
Recommended
for Everyone
by A verified traveler

On the harbour

Posted Apr 11, 2017
Good pub food, free parking and breakfast, walk to downtown. All in all a good value
Comment from Hotel Management
Apr 12, 2017 by Front Desk, Hotel Management
Thank you for taking the time to write. We are happy to hear you enjoyed our onsite restaurant and lounge, as well as found our ideally located hotel a good value. We look forward to welcoming you back and thank you again for the review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Campbell River

Here once again

Posted Apr 7, 2017
Pros: Close to many walking activities.
Cons: Would be wonderful if the pool was totally enclosed.
Location: Beacon Hill Park, BC Museum, Imax, good shopping.
Stayed 3 nights this time...always a pleasure. The staff makes the difference.
Comment from Hotel Management
Apr 10, 2017 by JFitzgerald, Hotel Management
Thank you for the terrific review on your return visit to our hotel! It's wonderful to hear such great comments and we'll be sure to pass on to the staff. Thank you again and we look forward to welcoming you back the next time you come to our beautiful garden city.
3 out of 5
by A verified traveler from Campbell River British Columbia

Only a bargain relative to nearby overpriced hotel

Posted Apr 6, 2017
Pros: Location and "relative" price to other hotels on the harbour.
Cons: Should have a bar fridge in the room, vent the kitchen outside rather than into the hotel stairwell. Upgrade the TV signal and controls.
Location: Good location downtown, Royal BC Museum and IMAX Theatre, legislature, oceanside walks nearby. Near BlackBall terminal if heading to the US by ferry.
Days Inn is OK but overpriced for its age and condition. It only real selling point is its location on the Harbour. Room was OK and quiet even though facing the parking lot and in-house liquor store entrance. Being there mid-week and early season may have helped with noise. Room was clean but overall is getting a bit long in the tooth. Adequate but small bathroom. Only amenity missing was a mini-fridge so there was no place to put any food. Although not an issue in the room, the third floor corridor outside it smelled strongly of cooking from the kitchen which was at the base of the stair well down the corridor. A bit surprising that the kitchen wasn't vented better. Complimentary breakfast was fine and breakfast staff were friendly. Wifi worked well. Some TV signals were wonky with the TV stuck in "wide" mode with no way to adjust, and there was no on-screen guide. Not a big deal as we didn't spend much time in the room but a dated system. Will look harder for better accommodation next trip.
Comment from Hotel Management
Apr 6, 2017 by Front Desk, Hotel Management
Thank you for taking the time to write our review. We appreciate our guests feedback as we are always making improvements to our facilities and services. We hope you will consider visiting us again and thank you again for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Campbell River BC

Good Value

Posted Mar 29, 2017
Pros: Great staff and great food, both in the pub and the dining room. I grew up in this neighbourhood, so enjoy it here.
Cons: The pool could be covered in so it could be in use all year round.
Location: Great area to wander around..the harbourside and up Government St. Take a tour, it is all right there.
Good rooms on the front side overlooking the harbour. Walking distance to Museum, Imax, Beacon Hill Park and downtown, Free parking and WIFI are a bonus.
Comment from Hotel Management
Mar 30, 2017 by JFitzgerald, Hotel Management
Thank you so much for the fantastic review! It's wonderful to hear such great comments and will be sure to pass on to the staff. We look forward to welcoming you back again on your next visit to our beautiful city and thank you again for writing.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mid Vancouver Island, BC

Posted Mar 27, 2017
I love the location and the staff are great. Good was good but the continental breakfast had only one choice and we stayed three nights. The room was very dusty. Cleaning staff were awesome.
Comment from Hotel Management
Mar 27, 2017 by JFitzgerald, Hotel Management
Thank you so much for writing. It's terrific to hear you found the location and staff great - sorry about the dust though. We look forward to seeing you again and thank you again for the review.