Ratings based on 1,531 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Going the extra mile

Posted Jan 14, 2018
Pros: Friendly, helpful staff, and beautiful location and view.
We rented two rooms for my daughter's sixteenth birthday. There were six young women plus my wife and myself as chaperones. The staff arranged for two lovely adjoining rooms and had a card and a little treat in my daughter's room. Unfortunately the hotel's pool was down for annual maintenance, but the staff had arranged for a shuttle bus to take the girls swimming at the other Marriott property in Victoria, lending an additional dimension to the party. Upon returning home the girls were able to attend the "House Party" for music and snacks. All in all I feel that they went "The Extra Mile".
Comment from Hotel Management
Jan 17, 2018 by Rachael Hannay, Hotel Management
I'm delighted to hear that your daughter's party was a success! Thank you for your lovely comments. I look forward to sharing them with our team. Sincerely, Rachael Hannay Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Great View of Harbour & City

Posted Jan 11, 2018
Pros: Location
Cons: Furnishings; restaurant menu
Excellent location, close to downtown yet separate. Room clean and fully functional, although rather small. Furnishings look cheap, both in the room and in public areas of the hotel. The Lure seems typical of hotel restaurants - overpriced and a limited menu. Seems a bit much to charge $2 for bread when you order a $29 entree.
Comment from Hotel Management
Jan 17, 2018 by Rachael Hannay, Hotel Management
Dear Alan, Thank you for your feedback. I'm happy to hear that you were pleased with our location. We hope to welcome you back soon. Sincerely, Rachael Hannay Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Awesome location, right along the water and a short walk to downtown. Rooms were clean and staff very helpful and friendly. We will definitely be back!
Comment from Hotel Management
Jan 17, 2018 by Joanne Irvine, Hotel Management
Thank you for staying with us! We look forward to welcoming you back. Sincerely, Joanne Irvine Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg

Great hotel in perfect Location

Posted Dec 30, 2017
My husband and I stayed over Christmas. We always stay here because of the location, staff, and amenities. I love running along the water, being able to walk downtown and the gym/pool/sauna is wonderful. Staff is ALWAYS wonderful.
4 out of 5
Recommended
for Couples
by A verified traveler from Edmonds, WA

We enjoyed our stay in a big way

Posted Dec 29, 2017
Pros: The geographical placement
Cons: see above
Location: It's proximity to Old Town and Chinatown make it a walkers paradise.
The staff was wonderful and the service within all areas was great. We would only wish for an upgrade to the cuisine which was not done well or equal to the surrounding environs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleased

Posted Dec 28, 2017
Wonderful staff, very accommodating to our needs. Clean rooms and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from BC

Beautifully located overlooking harbour

Posted Dec 28, 2017
Pros: Location
Cons: No
Location: Lovely walk right from hotel along the water.
Enjoyed our stay. Very good restaurant and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, neat and friendly

Posted Dec 2, 2017
Clean, neat and friendly says it all. Close to the parliament building.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Short but sweet, overnight for business

Posted Nov 30, 2017
Had to come to Victoria for a business meeting and looked at prices around town. This venue was good value for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Posted Nov 26, 2017
Nice staff and quality room with a great price. The hotel restaurant was booked for a Christmas party and it’s late November but we found great places within walking distance. Overall good experience