Ratings based on 1,498 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary AB.

Good hotel, wonderful location

Posted Nov 16, 2017
Had a very pleasant and nice time. All positive. Dining experience was good. Loved the location. We were in Victoria for the University Convocation. Really enjoyed our room. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

A Victoria View that’s hard to beat!

Posted Nov 1, 2017
Although I’ve traveled to Victoria often this was the first time I’ve stayed on this side of the Victoria basin and the experience of the City from this angle is outstanding. An excellent hotel made it a must do again!
Comment from Hotel Management
Nov 8, 2017 by Rachael Hannay, Hotel Management
Dear John, Thank you for staying with us! I'm delighted to hear that you enjoyed the beautiful view from our side of the harbour. We look forward to welcoming you back for your next visit to beautiful Victoria. Sincerely, Rachael Hannay Front Office Manager
3 out of 5
by A verified traveler from Campbell River, BC

Beautiful View

Posted Oct 28, 2017
Pros: The location!!
Cons: Room cleanliness. Our room was not the cleanest. Dirty tables, drinking glasses and mirrors. For the price you would think it would be better.
Location: Lots to do near this hotel. The downtown core is a 10 to 15 minute walk. Beautiful.
Beautiful location. Right on the inner harbour. Close to downtown Victoria and all the shops.
5 out of 5
Recommended
for Everyone
by A verified traveler from Langley, BC

Amazing Family Friendly Hotel

Posted Oct 28, 2017
We had such a great time here. The care packages the kids received at check in were a nice surprise. The kids loved them and they came in handy during our trip to keep the kids busy. The pool was great and had life jackets and pool toys for the kids. The best part was story time in the lobby. The kids got cookies and milk and super fun story. All the staff members were very helpful and friendly. From check in to check out everything was amazing. We would for sure come back here. Thank you for a wonderful and memorable stay!
Comment from Hotel Management
Nov 8, 2017 by Keisha Wilson, Hotel Management
Dear Sheri, I am so happy to hear that you and your family had a fun and memorable stay with us. I'm especially glad to hear that your kids enjoyed their welcome gifts. Thank you for your kind comments, we look forward to welcoming you back! Sincerely, Keisha Wilson Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Vancouver

A very good hotel for a visit to Victoria

Posted Oct 23, 2017
Pros: The location is excellent, the rooms are spacious and nice.
Location: The hotel is very close to the downtown of Victoria. There is a nice walking path nearby.
Compared to other hotel rooms we have stayed in recently, this was very well designed and spacious.
Comment from Hotel Management
Oct 24, 2017 by Rachael Hannay, Hotel Management
Dear Marty, I'm very happy to hear that you enjoyed our great location and spacious guestrooms. We look forward to welcoming you back. Sincerely, Rachael Hannay Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

staff friendly and very eager to assist us

Posted Oct 17, 2017
Pros: Everything
Stay was excellent staff helpful view from our room was as expected
Comment from Hotel Management
Oct 24, 2017 by Joanne Irvine, Hotel Management
Dear Ingrid, I'm very glad to hear that you enjoyed the friendly and attentive service that our team provides. Thank you for staying with us. Sincerely, Joanne Irvine Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Oct 17, 2017
Great views of the city. Easy boat taxi ride ($6 cdn) to downtown. Great bar with great views.
Comment from Hotel Management
Oct 24, 2017 by Kimberley Hughes, Hotel Management
I'm very happy to hear that you enjoyed your stay with us. We look forward to welcoming you back. Warm regards, Kimberley Hughes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
I had specifically booked through Expedia because you were offering a room with water view. When we arrived at the hotel, they had no rooms with view available. I will not be booking through Expedia again, you did not deliver what we had booked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything great

Posted Oct 16, 2017
Pros: Harbour
Location: Harbour view & access ..perfect.
we will certainly return ....great location & very comfortable room. We recently stayed at a :Delta in Moncton too and are consistently impressed with hotel amenities and staff. The only thing missing is a good firm pillow.
Comment from Hotel Management
Oct 24, 2017 by Joanne Irvine, Hotel Management
We strive to provide exceptional service and a superior product at Delta, and I'm very pleased to hear this has been your experience. We look forward to your return! Sincerely, Joanne Irvine Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Perfect for Victoria marathon

Posted Oct 15, 2017
This was our 8th year in the hotel during the Victoria marathon weekend and I think this says it all. The new gym is fantastic before and after the run for workouts! Great place
Comment from Hotel Management
Oct 24, 2017 by Megan Reid, Hotel Management
Dear RE, I'm so happy to hear that you've enjoyed many post-marathon stays with us. Thank you for your kind comments, we look forward to welcoming you back next year! Sincerely, Megan Reid Assistant Front Office Manager