Ratings based on 1,110 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Vancouver, BC

Exactly as advertised!

Posted Aug 26, 2015
Pros: The check-in was very convenient. The front desk staff took the time to explain the operation of the hotel and described the amenities very well.
Cons: The kitchen was stocked with all amenities, except paper towels. Not a big thing, but one of convenience.
Location: The location was perfect for us. Close to the core of the city, close to the ocean. It was very convenient to walk everywhere and to leave the car.
There were no surprises, the description matched and exceeded our expectations. The room was very spacious and nicely appointed. The kitchen was nicely laid out with a fridge, stove and adequately stocked with utensils and cutlery. The nice touch was the kettle and toaster, which we didn't expect. The breakfast that was included was very nice. Very attentive staff to maintain the dining room area and also to ensure that supplies were stocked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Posted Aug 16, 2015
Clean rooms, good breakfast. excellent staff, good location.
4 out of 5
Recommended
for Everyone
by A verified traveler

centraal comfortabel schoon

Posted Aug 10, 2015
Cons: ontbijt.
goed personeel, goede kamer. Dicht bij centrum en voorzieningen
4 out of 5
Recommended
for Families
by A verified traveler from North Vancouver, BC

Great location!

Posted Aug 9, 2015
Cons: It would be nice if the pool area offered a bit more privacy as it is located beside the road. Some more ivy grown over the fence would suffice.
Location: Close to Parliament Buildings, harbour, Fisherman's Wharf, Museum, etc.
The Embassy Inn was a great place to stay on our short trip. The location can't be beat, it's close to everything and within walking distance to all the city attractions. The room was very nice, with comfortable beds. The included breakfast was also a nice addition, with many options for everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to be based in Victoria

Posted Aug 7, 2015
Very impressed as it is an older hotel but well kept even the stairs are clean and bright, smooth and welcoming check in will stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary AB

Great location.

Posted Jul 31, 2015
Pros: Clean, comfortable, good breakfast, free parking and love having the pool available for an evening dip.
Location: It was not in the middle of downtown but walking distance to many bars, restaurants, fisherman wharf and Beacon Hill Park.
Perfect location. Easy walk to the inner harbour and on to downtown or over to fisherman's wharf. Easy to get around the major traffic if heading elsewhere in the city by car.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Great location

Posted Jul 30, 2015
Walk to Parliment, Empress Hotel, shopping, restaurants and lots of free parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and good price..

Posted Jul 24, 2015
Pros: Location is the best thing about the hotel. It is less expensive than many other hotels in the vicinity and included was a good hot breakfast.
Cons: A second chair was needed in the bedroom. When in the room watching TV or reading the paper, one guest is forced to sit on the bed.
Location: Close to good restaurants, the BC Museum, ferry and Victoria Clipper lines, etc. Great location.
This hotel is very close to all the interesting places to see in Victoria. The hotel was a bit dated, but it was clean and comfortable. The staff was very helpful and quick to respond to a problem with the TV. Overall it was a good experience and we would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bellingham, WA

Hotel is in a great location, close to attractions

Posted Jul 12, 2015
Pros: Location and price.
Cons: Updated cabinetry in kitchen and bathrooms would modernize the rooms.
Location: All the popular tourist draws were within easy walking distance.
Hotel staff are competent and friendly, location is great, lobby and rooms are a bit dated. I get the feeling it was once a retirement home or condo for elder residents converted to a hotel. Overall the room was comfortable and had a small balcony with lots of light. There was a kitchenette which was helpful. Bed was comfortable. For the price it was worth it. Free parking, WiFi, and a standard hotel breakfast was nice.
5 out of 5
Recommended
for Families
by A verified traveler

Good location

Posted Jul 7, 2015
Pros: Front desk, dining room and housekeeping staff were friendly and willing to answer questions.
Cons: The only negative were the uncomfortable sofa and chair in the living area of our suite -- uncomfortable, too low and difficult to get out of.
Location: The hotel is near US ferry dock, Parliament building, BC Museum and IMAX. Behind the Parliament building is a memorial to firemen & paramedics.
When arriving on a early ferry, bags can be checked at the front desk for later checking in. Hot morning breakfast has an efficient dining room staff who keep items refilled. After eating, guests are very good about clearing their tables and placing used dishes in bins. Well-marked bins are available for compostible and non-compostible items. Raves to the hotel for making it easy to be green.