Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Nice hotel

Posted Oct 6, 2015
Excellent customer service, ,old English style, nice location
4 out of 5
for Everyone
by A verified traveler from Whidbey Island WA

Posted Sep 21, 2015
For us it was a return visit. We stayed there one night for our anniversary. 25yrs ago. Lil disappointed the the decor had change and some of the property has worn down but for the most part. It was a nice visit.
3 out of 5
by A verified traveler from Washington

Posted Sep 14, 2015
Pros: The grounds
Cons: Most everything, it's been neglected
The one staff person was new and very inexperienced. Our first one had broken and missing blind slats, thus we asked to be moved and were given a room which after unpacking discovered it had no tissues, only 1/4 roll of toilet paper and one hand towel and 2 skimpy bath towels. The over all appearance of the hotel was one of neglect. It is a beautiful property but needs much TLC. I understand as we were checking out that the property had been for sale for 7 yrs and new owners have only had the place for 1 month. If this is indeed the case the fee should have been much lower.
3 out of 5
by A verified traveler from Argentina

2 day stay in Victoria

Posted Sep 8, 2015
Pros: Buena ubicacion si tienes auto. El jardin y la terraza son muy lindos si el tiempo ayuda para aprovecharlos. Es una gran casona de 100 años
Cons: Las habitaciones comunes estan subiendo 3 escaleras. No las recomiendo para personas que tengan dificultad o con equipaje.
El personal es muy amable. El desayuno cuenta solamente croissants y muffins hechos por ellos ademas de fruta fresca (para mi es suficiente pero hay gente que prefiere un desayuno americano). Nuestra habitacion tenia feo olor, pero despues de haber dejado las ventanas abiertas todo un dia, mejoro.
5 out of 5
for Everyone
by A verified traveler from Washington state


Posted Sep 6, 2015
Pros: Everything
Cons: Nothing needs improved.
Location: Ten minutes from Victoria. I will never stay in Victoria hotels again. This is the perfect place.
This Hotel is Fantastic. The ambience is Old Castle. We so enjoyed this hotel. I love castle stories. This stay was a relaxing visit. Only ten min from down town Victoria. The parking is free. You can walk the grounds. A good continental breakfast. The staff are exceptional.
4 out of 5
for Everyone
by A verified traveler from Fraser Valley

Early 1900's mansion just out of downtown Victoria

Posted Sep 3, 2015
Pros: Staff are very friendly, helpful and accommodating, and are happy to assist in any way they can. We love the old buildings and architecture.
Cons: We purchased bottled water for the room. It would be nice if this was supplied, but not a big deal- there's a plaza with grocery a few blocks away.
Location: All things Victoria visitors love to do, plus cycling, restaurants. Loved dining at Saaz for Indian- Nourish real whole foods- the Rad Thai is tops!
It is an absolute pleasure to find this Inn so near to Victoria and yet nice and quiet away from town. B&B in a larger old mansion allows you privacy and quiet if you wish, or some mingling if that's what you prefer. We loved the quiet neighbourhood, and the fact that we stayed midweek made for a quiet stay. Weddings are the norm on weekends, and our welcome email disclosed this, allowing us to consider this. We are very happy and will return. As we love cycling, this is a great spot to venture out from. We love that it is not a typical modern "hotel" style but more like a large home away from home.
5 out of 5
for Everyone
by A verified traveler from Seattle, WA

Nice hotel in quite neighbourhood.

Posted Aug 24, 2015
Pros: Frieldy staff, large comfortable rooms.
Cons: Could clearly hear what was going outside of the room.
I had a great stay at English Inn. Hotel is very nice, staff is friendly. The only problem is sound isolation - you can clearly hear what's going on outside of the room.
5 out of 5
for Everyone
by A verified traveler from Delta, B.C.

25th Anniversary Celebration

Posted Aug 15, 2015
Pros: The ambience and the staff.
Cons: The buildings need a little TLC - they are showing their age.
Location: It was easy to get to and being set away from the road with lots of trees, it was very quiet and seemed to be out in the country.
This was a last minute decision for a quick getaway for our 25th anniversary. We like the photos on the website and decided to go there. We were very pleasantly surprised. The Inn is a beautiful place that reminded us of many places in Europe. We enjoyed the ambience of the buildings and the staff was fantastic. We ordered supper in and they set up a beautiful dining table for us complete with flowers on the table. The room was comfortable and we had access to a nice outside deck. All in all, our mid-week getaway was a big success and we will recommend it to all our friends and family. We were even lucky enough to have the Snow Birds do a flyover while we were there.
3 out of 5
by A verified traveler from baton rouge

Great for an event, not a vacation.

Posted Aug 13, 2015
The rooms had lots of character. No central AC, but there was an ocillating fan in each room and a large balcony. The grounds are very well kept and very beautiful. The single person on staff during day time hours did an amazing job at being the housekeeper, bartender, concierge, and front desk all at once. After 11pm, there is no staff to assist. There isn't any food or activities within walking distance. A binder of food options for delivery before 9pm is offered. Transportation to town is about a 20 min taxi ride. This would be a great location for a destination event.
4 out of 5
for Everyone
by A verified traveler from calgary, ab

beautiful place to stay

Posted Aug 11, 2015
this Victoria estate is a perfect place if u want charm and character. close to everything. I enjoyed my stay very much and would stay there again.