Quaint, pretty, amenities & services not up to par
Posted Oct 5, 2016
Our room was spacious and clean ( too clean- strong smell of cleaning chemicals). The bed was hard, the pillow were flattened and became too firm. There were tea bags provided but no kettle. Shortly after our check in, the staff were close to the front door smoking. The continental breakfast was touted as having the best croissants and delicious coffee, but that too was disappointing. All items on the breakfast buffet were clearly form Costco. There as nothing unique or special. A man was mopping the floor with that smelly cleaning fluid in the hall next to the breakfast area.
On the up side, there is much potential for this Inn if the owners take more notice and care of the property and the clients and staff. The staff were very friendly and accommodating. They appeared overworked in the morning having to deal with breakfast and checkouts. I suggest having a smaller selection for the buffet, perhaps commissioning a local bakery, farm or orchard? Local coffee roaster? Make it as special as the venue.