overall the room and facility was nice . we were coming here out off town to visit our Grandkids and they advertised heated pool and it was not. Was unable to enjoy the pool it was cool and they would not turn the heat up . They had the room heated but the pool was cold very disappointed .
Comment from Hotel Management
Feb 16, 2017 by Manager, Hotel Management
Thank you for taking the time to review your stay at the Fairfield Inn & Suites Victoria. I'm pleased to hear you enjoyed the cleanliness of our rooms and our complimentary breakfast, as well as our friendly staff. However, I apologize that the temperature of our pool did not meet your expectations. While our pool is in fact heated, unfortunately, during your visit the heater was malfunctioning. We do have parts on order and are awaiting their arrival. I'm very sorry this kept you from being about to completely enjoy your stay. I hope that if you are ever back in the area, we will have another chance to host you.