Ratings based on 2,381 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Comfortable and close to everything for us!

Posted May 20, 2017
We found the hotel staff very helpful and friendly. It was perfectly located for a beautiful run along Dallas Road, as well as lovely walks along the inner harbor. We would stay there again, for sure!
Comment from Hotel Management
May 23, 2017 by Tracey, Hotel Management
Dear Dawn, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay and our close proximity to all that Victoria has o offer. We thank you for the recommendation and look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Great location and friendly staff. Very walkable to many attractions.
Comment from Hotel Management
May 23, 2017 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are please dot read how much you enjoyed your stay with us and our close proximity to all that Victoria has to offer, We look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant hotel steps from the harbourfront

Posted May 16, 2017
Stayed the weekend in a double. Easy access to the harbour, parliament, downtown, restaurants, shopping. Nice breakfast buffet in the attached restaurant. Clean and fairly new rooms and public areas. Quiet.
Comment from Hotel Management
May 23, 2017 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us and our close proximity to all that Victoria has to offer. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Great location.

Posted May 11, 2017
Pros: The location was great and it had all the facilities we wanted.
Cons: Furnishings are somewhat dated but that didn't interfere with our enjoyment of the hotel.
Location: Five minutes to the harbour and a short walk to museums, shopping, parks and the Legislative grounds. Couldn't be better!
We wanted a hotel close to downtown and certainly got our wish. A suite with a balcony overlooking the Inner Harbour was a perfect choice.
Comment from Hotel Management
May 13, 2017 by Tracey, Hotel Management
Dear Craig, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are thrilled to read that we were able to fulfill your wish. We look forward to welcoming you back to the Harbour Towers again in the near future. Kind regards, Tracey Sims General Manager Harbour Towers Hotel & Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan, Canada

Excellent location!

Posted May 10, 2017
Excellent front desk staff, clean room, perfect location! We walked to many of the highlights in the Harbour area. Would definitely stay here again!
Comment from Hotel Management
May 11, 2017 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us and our close proximity to all that Victoria has to offer. We look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager Harbour Towers Hotel & Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice Hotel ,Excellent customer service

Posted May 9, 2017
This trip make my parents to fall in love with Victoria. ghey love Everything About The Hotel, food, location and the service A1. Their English is very limited but they felt so good that everybody were helping them.Thank you for such an amazing experience. They would definitely go back again.
Comment from Hotel Management
May 11, 2017 by Tracey, Hotel Management
Dear Tatybu, Thank you for taking the time to share your families experience at the Harbour Towers Hotel & Suites. Our team genuinely enjoys engaging with all of our guests and work hard at making everyone feel at home, so we are thrilled to read that was exactly your experience. We thank you for all of the wonderful comments and look forward to your return visit. Kind regards, Tracey Sims General Manager Harbour Towers Hotel & Suites
3 out of 5
by A verified traveler from Vancouver

A little tired, but nice views on higher floors.

Posted May 9, 2017
The original room I was checked into was sad and looked at a roof. However they were kind and I was able to pay to upgrade to a much happier harbour view room. There was a $50 mischarge on my bill, but that was corrected but not an apology. If I could get I similar room I'd stay again. An OK economical hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown and major attractions

Posted May 8, 2017
On the positive, the hotel is situated downtown within walking distance of the government buildings, provincial museum and the harbour. On the negative, the hotel is showing its age and needs a major cosmetic upgrade. Breakfast has two choices either a continental breakfast or your basic 2 2 2 with hash browns. The restraint staff while friendly are understaffed and we waited for service and refills. The rooms were clean and beds comfy. I would stay here again, give it a second chance but it's not a Double tree.
3 out of 5
Recommended
for Everyone
by A verified traveler from Courtenay BC

Great location

Posted May 8, 2017
Great location close to harbour. The good- awesome hotel staff, needed a new coffee maker they brought it right up. Its a non- smoking hotel but one other guest was smoking on their balcony. The smoke was blowing into our room the staff said they would look into it . They tried to be accomodating. The not so great- the rooms are clean but very dated, could use a good overhaul! Theres no air conditioning, (thats why we had our window open )so quite stuffy. Also no plug in for electronics so bring both plugin and charger Its a good, clean hotel just no bells or whistles. My daughter likes the package deals ( room, parking and breakfast) i was unaware they offer that. We did not try the breakfast and paid for parking outside in a lot . The underground parking wont accomdoate our truck. Only 6ft and under. Overall Its clean nice staff and great location .
3 out of 5
by A verified traveler

Posted May 7, 2017
Rooms need upgrades and coffee maker did not work very well. Breakfast was not included,probably because booking was done online. Other guests had breakfast vouchers. Had to pay extra for parking which took price to 200$. Breakfast was sub par