Ratings based on 1,849 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Portland Oregon

Nice hotel and location.

Posted Feb 8, 2016
Pros: The location was great! Our room was clean and accommodated my family comfortably. It was easy to get too and close to all the sights.
Cons: I know it is an older hotel, but in trying to get hot water I could have filled a whole bathtub before I got any.
Loved the view! We could walk to most any attraction in Victoria. The staff was friendly and helpful. I liked that we had breakfast included. (only problem, we only got breakfast vouchers for 3 and we had 5 of us.) My family liked having the spa and pool. Overall a great stay!
Comment from Hotel Management
Feb 11, 2016 by Tracey, Hotel Management
Dear Loretta, Thank you for taking the time to submit a review. I have to agree with your love for the views they are second to none in the city! We are thrilled to read how much you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Kind regards. Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value for money but needs updating.

Posted Feb 5, 2016
Pros: Value for money.
Cons: The rooms need updating.
Location: Great location in the harbour and beautiful view.
We got a great deal on this hotel and were surprised that our room came with a full, large extra living room and kitchenette. The staff were very friendly and helpful and the pool and gym were great. The hotel really does need updating though.
Comment from Hotel Management
Feb 7, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. I agree that we are in need of a refresh but pleased to read that you found the value in staying at the Harbour Towers Hotel & Suites. The size of our suites are larger than some peoples apartments and the views offered are second to none. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 7, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. I agree that we are in need of a refresh but pleased to read that you found the value in staying at the Harbour Towers Hotel & Suites. The size of our suites are larger than some peoples apartments and the views offered are second to none. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
Pros: location, price
The room was a good quality pet room and nicely cleaned with no overpowering chemical cleaners common to some hotels. We enjoyed our meal in the restaurant, tasty, well cooked, and friendly staff.
Comment from Hotel Management
Feb 7, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are please to read that you and your four legged family member enjoyed your stay with us. We look forward to welcoming you all back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 7, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are please to read that you and your four legged family member enjoyed your stay with us. We look forward to welcoming you all back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 7, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are please to read that you and your four legged family member enjoyed your stay with us. We look forward to welcoming you all back again in the near future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Victoria Inner Harbour

Posted Jan 30, 2016
Pros: location, price
great location - close to BC Museum, the iconic BC Legislature "Parliament Buildings" and Empress Hotel. Great service and covered parking with in/out privilege. Full kitchenettes in suites. Buffet breakfast very good as is restaurant for all dining
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that you enjoyed your stay at the Harbour Towers Hotel & Suites. We have to agree that our location is perfect in that we are within walking distance to all that Victoria has to offer. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
3 out of 5
by A verified traveler

Close to downtown

Posted Jan 24, 2016
We were somewhat disappointed with this hotel the rooms are tiny and in need of renovation. Also note you must pay $15 a day for parking. However the staff was friendly and the beds were comfortable. The rooms were clean but we did not let our one-year-old son play on the floor because it was very grungy. Overall a decent place to stay if you can get it for under $100
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear B, Thank you for taking the time to submit a review. I am very sorry to read of your disappointment as we do agree that we are need of a refresh and our guests comment quite often on the large size of our guest rooms. It seems that we did not meet all of your expectations and for that I apologize. We do hope that we have the opportunity of welcoming you back again in the future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 8, 2016 by Tracey, Hotel Management
Dear B, Thank you for taking the time to submit a review. I am very sorry to read of your disappointment as we do agree that we are need of a refresh and our guests comment quite often on the large size of our guest rooms. It seems that we did not meet all of your expectations and for that I apologize. We do hope that we have the opportunity of welcoming you back again in the future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Spruce Grove, AB

Nice hotel overlooking the inner harbour.

Posted Jan 15, 2016
We were in town for a 4 day family visit. Found the location very convenient.
Comment from Hotel Management
Feb 4, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Jan 24, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Jan 24, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Jan 24, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Jan 24, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Jan 24, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Jan 24, 2016 by Tracey Sims, Hotel Management
Dear Lynn, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites for your family visit. We are pleased to read how convenient you found our location as we are within walking distance to all that Victoria has to offer, yet tucked away in the quite James Bay area. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Quiet location

Posted Jan 6, 2016
Pros: Friendly staff, clean room, reliable wifi, fitness center well equipped
Cons: Make it possible for guests to control supply of fresh air. Without need to open the windows when it is very cold outside. Room got stuff at night
Location: Near water. Yeah.
Convenient to downtown. Be sure and ask for a water facing room on the 7th floor or higher so you can see the water.
Comment from Hotel Management
Feb 9, 2016 by Tracey, Hotel Management
Dear Walt, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. It seems you had a few issues with the heat control in the room, this can sometimes be with the heat valve itself which could have been corrected by our engineering team. I apologize for any discomfort and may I suggest in future please do not hesitate to let us know so that we can ensure your stay is a comfortable one. Thank you again for taking the time to submit a review and we look forward to welcoming you back again in the future. Kind Regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, close to museum.

Posted Jan 5, 2016
We extended our stay and loving our room (amazing view!) was a big part of why we stayed longer.
Comment from Hotel Management
Jan 24, 2016 by Tracey , Hotel Management
Dear Donna, Thank you for taking the time to submit a review. We are thrilled to read how much you enjoyed your stay and I have to agree our views are second to none in the city and well worth extending your stay. Thank you for choosing the Harbour Towers and we look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

All and all great place!

Posted Jan 4, 2016
Pros: Everything!
Cons: Update some furniture
Location: Perfect location for bars and food and shopping
Perfect, I would like to tell all the ppl who put bad reveiws on this place to get a life it was very co tearful and the staff are very friendly thank you!
Comment from Hotel Management
Feb 9, 2016 by Tracey Sims, Hotel Management
Dear Traveller, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites! We thank you for the recommendation and look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 9, 2016 by Tracey Sims, Hotel Management
Dear Traveller, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites! We thank you for the recommendation and look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Mill Bay BC.

Good friendly hotel in great location!

Posted Jan 3, 2016
Pros: The pool and hot tub!
Cons: Room and bathroom needs some updating!
Location: Near the harbour,parliament building,restaurants and downtown Victoria!
We stayed at this hotel on New Year's Eve! We had a very friendly and good experience at the reception desk and found the main floor very clean and inviting! There is a restaurant called Vic's on the main floor which we did not eat at but does offer a breakfast buffet! We found our room in general clean and bed very comfortable with exception of the bath shower curtain which needs a cleaning! Room could use some renovating but price is right! Bathroom is on the small side but there is good counter space near the bed to place toiletries! There is a pool and hot tub on the lower level and very clean! Big changing room with showers and large gym! This hotel is in a very good location close to the harbour and downtown Victoria! There is underground parking for$15.00 a day! We were able to walk everywhere which is a big plus if it is your first time in Victoria! Another plus is the arrivals and departure electronic board for flights! A plus for plane travellers! This hotel is great for the budget traveller and for what it offers we found it a good deal as hotels near the harbour can get expensive! We enjoyed our stay!
Comment from Hotel Management
Feb 1, 2016 by Tracey, Hotel Management
Dear Francine, Thank you for taking the time to submit a review and for the 4 stars you assigned. We are thrilled to read about your New Years experience and the value you found in the price paid. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
Comment from Hotel Management
Feb 1, 2016 by Tracey, Hotel Management
Dear Francine, Thank you for taking the time to submit a review and for the 4 stars you assigned. We are thrilled to read about your New Years experience and the value you found in the price paid. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager