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Right beside Parliament, across from the harbour, easy walk to many activities and shopping. Clean, quiet, and good service. Room was dated (interior design wise) but was clean, had a balcony, and was comfortable. Would book again.
Ian Michael
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for your review! We look forward to hosting you again soon.
Hotel was perfect. We had transportation, restaurants and pubs nearby. Rooms were clean and staff was welcoming and very helpful. Breakfast at their restaurant was delicious. Overall wonderful experience.
georgette
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for your review! We are thrilled to hear about your experience and look forward to hosting you again in the future.
A fine hotel, but certain obvious details are overlooked.
For example, directly above my bed was a bright green light from the smoke detector. Trying to sleep with a bright green eye shining at you is difficult. Why was it placed there??
The elevator next to my suite was incredibly loud, there was likely no sound insulation.
Maybe just issues with this particular room, but it led to a very poor sleep.
David
Stayed 1 night in Mar 2024
Response from Reid James, General Manager on Mar 26, 2024
Dear David,I am sorry for the smoke detector light over the bed. This affects some of our rooms but certainly not all of them. They will be moved when we renovate the West Tower rooms, hopefully next year. Should you choose to stay with us again, please identify this issue and being too close to the elevator and we will arrange a more suitable room for you.
This is one of the few hotels in the area offering larger suites at a more reasonable cost, and with great views.
Tracy
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for your review!
10/10 Excellent
Jenny
Traveled with family
Mar 18, 2024
This is our 2nd stay at Hotel Grand, we love it here because it’s so close to Everything. Too bad the swimming pool is under renovation on the time of our stay. Overall we enjoy our stay. Looking forward next spring..
Jenny
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for your review! We appreciate your patience while we upgrade our pool area. We look forward to hosting you again next Spring!
The hotel is beautiful and has a picturesque view. It is walkable for downtown Victoria. We parked the car in the underground parkade and left it there until it was time to check out (even though there are in & out privileges). The staff member that checked us in was spacey and not invested in her job. The one that checked us out was simply brusque at best. The room was clean and the view was amazing. I would recommend.
Sharon
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for your review! We appreciate your feedback.
Overall we liked it.. smelled like bleach in our room.
Overall quite nice. Bathtub needed to be regrouted and the shower nook scrubbed.
The check was quick. Other areas were clean.
Joyce
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for your review! We appreciate your feedback.
We had a suite overlooking the harbor and the legislative building. There was also a balcony. The space was quite spacious with two separate sink areas, a living room and a bedroom. While I don't normally book rooms like this, it was reasonable enough that i chose this option. It made the stay of 4 days very pleasant.
However, the pool was closed and that was one of the reasons I booked this. I got notice a few days in advance about that but i didn't want to look elsewhere at that point.
JENNIFER
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for your review! We're so happy to hear you enjoyed your stay.