Ratings based on 1,024 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Posted Nov 25, 2017
Love this hotel! So fun for both kids and adults!! The shuttle is great. Staff is wonderful. Ping-pong, water slide, bikes, record player, all amazing. I would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

The place to stay.

Posted Nov 20, 2017
The experience was great from the moment we checked in until the moment we checked out. We didn't use the facilities so can't say much about it. But considering the quality of the rooms, staff and the amazing restaurant on site (The Ruby on Douglas), I am sure it's great as well. The room was super clean and we loved the decor. It was funky, spacious and comfy. The washroom was a good size and very clean as well. They had all the basic things like shampoo, conditioner, body wash, tons of cream towels, blow dryer, etc. The bus stop is just right outside so easy to get downtown and easy to get to the ferry. They also have a shuttle bus that you can arrange to go downtown. There's limited availability but it's still a great service to use. If you're stating here, you HAVE TO try the restaurant. Their brunch is amazing. I didn't get to try dinner though but it should be good as well. I definitely will come back again.
Comment from Hotel Management
Nov 23, 2017 by Walking Wizard, Hotel Management
Hey Kaye, Thank you so much for this awesome review, we really appreciate it!! I'm thrilled to hear you had such a good time from start to finish and thank you for the great feedback on the clean rooms. We look forward to seeing you again and I hope you find time for a soak in the hot tub or a dip in our heated indoor pool. Cheers, Jon W Assistant Manager Hotel Zed
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Ontario

convenient location for my itinerary

Posted Nov 17, 2017
Location: very convenient shopping mall across the street. Close to downtown.
I am currently having to use a cane to walk and was very pleased when a staff member didn't need coaching to help get a heavy suitcase out of my vehicle, up the stairs and into my room.
Comment from Hotel Management
Nov 18, 2017 by Walking Wizard, Hotel Management
Hi there, Thank you very much for4 staying with us at Hotel Zed Victoria. I'm happy to hear our staff where on the ball and helped you out! Take care and we look forward to seeing you again. Cheers, Jon W Assistant Manager Hotel Zed
5 out of 5
Recommended
for Everyone
by A verified traveler from stony plain alberta

So hip

Posted Nov 10, 2017
Loved every aspect of our stay. The staff were beyond helpful and amazing.
Comment from Hotel Management
Nov 11, 2017 by Walking Wizard, Hotel Management
Hey Shona, Thank you so much for leaving this great review!! I'm really happy to hear our staff went above and beyond for you. Take care and we look forward to seeing you again! Cheers, Jon W Assistant Manager Hotel Zed
5 out of 5
Recommended
for Everyone
by A verified traveler from Qualicum Beach

Fun, funky, clean and comfy

Posted Nov 5, 2017
So happy we finally booked here! Great value, comfy bed, awesome amenities, including guest laundry and free coffee...stay here!!!
Comment from Hotel Management
Nov 7, 2017 by Walking Wizard, Hotel Management
Hi Katrinna, Thank you very much for the great review and we look forward to seeing you on your next stay! Cheers, Jon W Assistant Manager Hotel Zed
4 out of 5
Recommended
for Everyone
by A verified traveler from Campbell River, BC

Family visit

Posted Nov 5, 2017
Have stayed before. Enjoy the theme of hotel. Friends used to live there & manage hotel long time ago. Close to shopping, restaurant. On bus route. Nice staff, like the slide in pool!
Comment from Hotel Management
Nov 7, 2017 by Walking Wizard, Hotel Management
Hey Sue, Thank you very much for coming back to stay with us!! I hope you also checked out our hot tub and sauna. See you next time you're in town! Cheers, Jon W Assistant Manager Hotel Zed
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

Kitschy Motel with awesome Restaurant!

Posted Oct 30, 2017
We have stayed at Hotel Zed twice. Our only complaint is we couldn't spend as much time hanging out at the motel as we'd like too. Rooms are clean, bed comfortable, staff is easy going and nice and the Ruby is to die for!
Comment from Hotel Management
Oct 31, 2017 by Walking Wizard, Hotel Management
Hey Carrie, Thank you so much for being a loyal return guest at Hotel Zed Victoria! You do almost need a whole day to take advantage of all our free amenities like bikes, long boards, waterslide, ping pong, vintage van rides and i could go on and on!! See you next time you're in town. Cheers, Jon W Assistant Manager Hotel Zed
3 out of 5
by A verified traveler

Posted Oct 24, 2017
It was okay! Nothing really worth complaining about.
Comment from Hotel Management
Oct 25, 2017 by Walking Wizard, Hotel Management
Hey there, Thank you for staying with us at Hotel Zed Victoria and we hope to see you again soon! Cheers, Jon W Assistant Manager Hotel Zed
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Coolest Hotel Ever

Posted Oct 22, 2017
I've been raving about this place to anyone who will listen. Really neat decor, 50's retro aesthetic, done really well, our room had a pink rotary phone in it. But on top of that, it's actually a really great hotel. The wifi is good, the lobby is open 24 hours, and they have a record player and lots of records in the common area. There's a pool with a really great waterslide. There's bike rentals---for free. And I can't post room rates here, but it was a great price, as much for 4 of us as I've seen for 1 or 2 at other hotels. And even though the location is a bit far up Douglas, they have a free shuttle service to take you downtown, and it's in a great, funky, retro, VW van. I can't recommend this place high enough. P.S. it's right next door to a 24 hour Denny's if you need late night food, which can be hard to find in Victoria.
Comment from Hotel Management
Oct 24, 2017 by Walking Wizard, Hotel Management
Hey Jim, Thank you for the awesome review!! I'm really happy to hear you had such a great time and had a chance to take advantage of all our free amenities. Did you sneak in a game of ping pong or challenge anyone to some Wii bowling? We can't wait to see you again. Cheers, Jon W Assistant Manager Hotel Zed
4 out of 5
Recommended
for Everyone
by A verified traveler from South Surrey

When you need to crash quick and get to work

Posted Oct 21, 2017
The ZED is solid stay for the dollar when you need to stay near Downtown and check in late and check out early. Rooms are funky and beds are comfortable. Do not fear the Scooby Doo looking exterior.
Comment from Hotel Management
Oct 24, 2017 by Walking Wizard, Hotel Management
Hello W Scott, Thank you very much for staying with us and if you ever need a ride into downtown don't forget about our free retro shuttles! Cheers, Jon W Assistant Manager Hotel Zed