Ratings based on 265 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

very nice hotel

Posted Jan 30, 2017
Pros: Right off highway. Very clean. Very comfortable bed. Quiet.
Cons: Nothing
Location: Just off highway on main route from ferry to town.
Arrived a little early and room was ready. I have pet allergies so I got a pet free room. Bed was very comfortable and furnishings were very good. Had a good stay and will return.
Comment from Hotel Management
Feb 2, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Terry, We really appreciate you taking the time to review us after your stay, and providing us with such a positive review. Thank-you for providing future guests with some helpful location tips. We look forward to welcoming you back again. Sincere regards, Howard Johnson Hotel and Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Great restaurant in the hotel. Better lighting in rooms would be beneficial for anyone wishing to read.
Comment from Hotel Management
Jan 19, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for providing us feedback on your stay. It is nice to hear you were able to take advantage of our excellent on site restaurant Lakes Grillhouse n' Bar. All of our rooms have lamps on the bed side table. If this is not enough light for your reading needs, please contact the front desk and we would happily bring up another light. We hope you decide to stay with us again. Sincere regards, Howard Johnson Hotel and Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
Well situated. Excellent breakfast available in the hotel restaurant.
Comment from Hotel Management
Dec 5, 2016 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for staying at Howard Johnson Hotel and Suites. We very much appreciate the perfect score! We are glad to hear you were able to take advantage of the breakfast at our on site restaurant. It is a local favourite, and we always recommend reservations on weekends. We look forward to seeing you again. Sincere regards, Howard Johnson Hotel and Suites.
5 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
It was great and they where very accommodating
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at Howard Johnson Hotel and Suites, and providing us with an excellent review. It's wonderful to know your stay was great! We hope you choose to stay with us again next time you're in Victoria. Sincere regards, Howard Johnson Hotel and Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler from Powell River BC

Second Time Stay

Posted Nov 20, 2016
Pros: I like the location and "middle of the road" status of the hotel. Also I like that there is a decent restraunt/bar&grill on the premises.
Cons: TV needs a timer shut off for those of us that like to fall asleep to the TV.
Location: Not much to do without a car then if you do there is all of the Capital Regional District which has TONS to do.
Elk Lake Rd HoJo is well located for Sannich and Victoria if you have a car. The rooms have been updated since our last stay three years ago. I particularly enjoyed the bed and pillow; both were to my liking and I had a really good sleep. This is saying a lot considering I don't normally sleep that well in hotel rooms. There was a coffee maker but only one package of coffee and it wasn't that good a quality but I wasn't there for the coffee.
Comment from Hotel Management
Nov 21, 2016 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for your continued patronage, and taking the time to write a review after you stay. Too be honest, we were unaware the TVs did not have timers. We even went and double checked, and you are correct. Considering how they are state of the art LG flat screens, this came as quite a surprise. When we make our next TV purchases, we will be sure to find ones that have timers. It is nice to know you enjoyed our updated rooms. If you would ever like more coffee for your room, we have lots more at the front desk, just ask. We hope you choose to stay with us again for a third time. Sincere regards, Howard Johnson Hotel and Suites
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Nov 18, 2016
Pros: Location, staff, rooms
Cons: We were woken on a holiday to vacuuming in the hall at 8am and a knock on the door at 9am asking if we wanted service.
Excellent Front Desk Staff. Very Clean. Great Location.
Comment from Hotel Management
Nov 18, 2016 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for choosing to stay at Howard Johnson Hotel and Suites. We really appreciate you taking the time to provide us with feedback from your stay. On behalf of our entire team, we would like to apologize for waking you up. You came for an excellent nights sleep, and unfortunately it was cut short. Thanks to your feedback, we will now be re-evaluating our morning cleaning procedures. Thank-you for helping us enhance our guest experience. We hope you choose to stay with us again. Sincere regards, Howard Johnson Hotel and Suites
3 out of 5
by A verified traveler

Good for a night

Posted Nov 10, 2016 on Hotels
Front desk staff were polite and friendly. Breakfast in the restaurant was good. Room 232 plumbing under the sink was repaired with black electrical tape. Had to remove the plug from the sink with a knife. TV in bedroom did not work. I think they should hire a maintenance worker that knows what their doing.
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Thank you for staying at Howard Johnson Hotel and Suites. We appreciate you taking the time to provide us with feedback about your stay. We are sorry to hear about the maintenance issues you experienced. Our maintenance team has been notified, and will address these issues. If you choose to stay with us again, and experience TV issues, please contact the front desk and we will be able to repair it immediately for you. Thank you again for your feedback. The items you mentioned will allow us to enhance the experiences of our future guests. Sincere regards, Howard Johnson Hotel and Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Clean, quiet

Posted Oct 27, 2016
Pros: Location. Only hotel Within 5 minutes of the Technology Park.
Cons: A plug closer to the night stand to recharge my phone.
Location: Not much in the area. Strip mall 5 min walk. Closest decent hotel to thr Tech Park.
Comment from Hotel Management
Oct 31, 2016 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for staying at Howard Johnson Hotel and Suites, and providing us with some feedback from your stay. We do have an outlet located behind the night stand. However, we do understand, in this day and age one outlet beside the bed may no be enough. We will look into adding additional plug-ins for our outlets. Thank you for your feedback, and hopefully your suggestion will help improve the comfort of our future guests. We hope to see you again on your next trip to Victoria. Sincere regards, Howard Johnson Hotel and Suites.
3 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
The room we got for the price paid was not impressive. Stayed for the same time frame in Vancouver at a lower star hotel and it was nicer! Not clean, service great, needs an up-dating.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience at Howard Johnson Hotel and Suites. We are sorry to hear your room was not up to our normal standards. Our housekeeping team consistently receive an 'A' in Quality Assurance, and for you to have a room you deemed to be not clean is unacceptable. We assure you this is not representative of our hotel. We are truly sorry. On the bright side, it's great to hear you were treated very well during your stay. We do hope you decide to give us another chance. Sincere regards, Howard Johnson Hotel and Suites.
5 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
The staff were super friendly and very helpful. We were able to check in early and get settled into our room which was bright and clean. We really enjoyed our stay. Thanks for everything!
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
We are pleased you enjoyed your most recent stay at Howard Johnson Hotel and Suites! Thank you very much for taking the time to provide us with a review. Our staffing team take a lot of pride in the service they provide every guest, and it's great to see you were treated up too our standards during you stay. We hope you choose to stay with us again on your next trip to Victoria. Sincere regards, Howard Johnson Hotel and Suites.