Ratings based on 295 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice Hotel

Posted Jul 21, 2017
Good hotel for the price paid. Location away from city at nice quiet location
Comment from Hotel Management
Jul 21, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Moiz, thank you for choosing to stay at Howard Johnson Hotel and Suites. We offer one of the best values in Victoria, and we are pleased you felt your money was well spent. We look forward to having the chance to welcome you back again. Sincere regards, Howard Johnson Hotel and Suites
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and excellent service!

Posted Jul 20, 2017
Service was above and beyond! The pool side room was awesome for the kids and it was sooo clean!
Comment from Hotel Management
Jul 21, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Thank you very much for writing us such a fantastic review. We appreciate you mentioning the efforts of our team. We take a lot of pride in providing the absolute best service for our guests. It is great to hear the kids got to enjoy the pool, and hopefully you had the opportunity to relax in it as well. Thank you for staying at Howard Johnson Hotel and Suites, and we hope to see you again soon :) Sincere regards, Howard Johnson Hotel and Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond BC

Nice hotel in a convenient location

Posted Jun 26, 2017
Pros: The hotel was conveniently located between the Swartz Bay Ferry Terminal and Victoria.
Cons: Our bed was a little soft (for our tastes).
Location: There's plenty to see in Victoria. We enjoyed the drive along the coast (Marine Scenic) and Mount Tolmie Viewpoint. See www.Victoria-Canada.ca
The hotel had large rooms and a great pool with a nice view of the Olympic Mountains in Washington State.
Comment from Hotel Management
Jun 27, 2017 by Howard Johnson Hotel and Suites, Hotel Management
Rob, we are pleased to hear you enjoyed your stay at Howard Johnson Hotel and Suites. We are delighted that you got to enjoy our beautiful surrounding area and views of the Olympic Mountains. We would like to apologize that the bed wasn't ideal for your tastes. All of our beds are Serta Perfect Sleeper pillow top mattresses. In your case, it seems like "perfect" sleeper might be the wrong name. We hope this won't detour you from staying with us again next time you are in Victoria. Sincere regards, Howard Johnson Hotel and Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

The front desk staff and restaurant manager.

Posted Jun 25, 2017
Pros: Friendliness and helpfulness
Cons: Twice our beds were made with tissues and other stuff left inside the beds.
The front desk staff and restaurant manager are very professional, friendly and helpful. Thank you for your kindness and understanding!
Comment from Hotel Management
Jun 27, 2017 by Howard Johnson Hotel and Suites, Hotel Management
Linda, thank you for staying at Howard Johnson Hotel and Suites, and taking the time to review us after you stay. We pride ourselves on our exceptional customer service, and are happy to hear you enjoyed our friendliness and helpfulness. Our housekeeping manager has been informed about the con you mentioned, and we will use this as a re-training opportunity. Thank you very much for bringing this to our attention. We hope to welcome you back again soon. Sincere regards, Howard Johnson Hotel and Suites
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Jun 5, 2017
Nice helpful at front desk.thats it What else you expect me to say
Comment from Hotel Management
Jun 6, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for taking the time to review Howard Johnson Hotel and Suites after your stay. We appreciate you deciding to stay with us, and hope to welcome you back again in the future. Sincere regards, Howard Johnson Hotel and Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler from Davenport, CA, USA

Second stay, I like it so much!

Posted Jun 3, 2017
The hotel is great, the rooms are large and very comfortable - well-appointed and extremely clean. The Kellogg's fruit-filled bars with the coffee maker in the room a nice touch. The adjacent restaurant and grill, and nice bar, is convenient, as well as serving good food. And you can get there through a lobby passage! The best thing about this hotel is the staff, though. Best people ever!
Comment from Hotel Management
Jun 4, 2017 by Howard Johnson Hotel and Suites, Hotel Management
Maureen, we really appreciate you choosing to stay with us again, and taking the time to write a review after your stay. We hope you enjoyed spending time with your friends while you were here. We are delighted to hear you had a great stay :) We hope you don't mind, but your wonderful remarks have been shared with our staffing team. We look forward to welcoming you again on your next trip back to Victoria. Sincere regards, Howard Johnson Hotel and Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler

clean, comfortable room.

Posted May 19, 2017
Pros: close to our event, clean, upgraded, free parking
looks like room has been upgraded. close to the event we were attending
Comment from Hotel Management
May 26, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for taking the time to provide Howard Johnson Hotel and Suites with a review on Expedia. We hope you enjoyed your event, and we look forward to welcoming you again. Sincere regards, Howard Johnson Hotel and Suites
5 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet and comfortable.

Posted May 15, 2017
Pros: Quiet with comfortable bed!
Cons: Restaurant was not very good. Food was greasy. Extended breakfast times was nice!! The pillows were a little too full.
Location: Butchart gardens is nearby.
We had a queen room with separate sitting room. So nice to have separate area so one of us could sleep inif we wanted!!!
Comment from Hotel Management
May 16, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Thank you for taking the time to share your experience at Howard Johnson Hotel and Suites with the Expedia community. It is very nice to hear you enjoyed your stay enough to provide us with a 5 out of 5. You will be pleased to know that we have recently placed a new order for pillows so we can provide our guests with more variety. We hope you enjoyed Butchart Gardens! A tip for next time, if you don't have a car: bus 75 picks guests up in front of the hotel and drops them off at the gardens. It's $2.50 each way :) We hope you visit us again! Sincere regards, Howard Johnson Hotel and Suites.
4 out of 5
Recommended
for Families
by A verified traveler from b.c.

Posted May 2, 2017
Pros: Next door to the assisted living complex of Berwick which worked excellent for our visit.
Very comfortable hotel. We had a poolside room which was very quiet and a nice patio to sit in the afternoon sun. It is a convenient location but you would need to know the bus system to get downtown.
Comment from Hotel Management
May 7, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Lee, thank you for taking the time to review us on Expedia after your stay. It is great to hear you enjoyed your stay, and were able to take advantage of the sun on the poolside patio. For your next stay, bus 72 picks you up right in front of the hotel and takes you directly downtown. It comes every 20 minutes. We hope you decide to visit us again. Sincere regards, Howard Johnson Hotel and Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rimbey, Alberta

Close to many sights.

Posted Apr 21, 2017
I found the Howard Johnson pleasant to stay at, it was in a central location and the room was clean and comfortable to stay in. My only disappointment was that the pool was not open. But otherwise reasonably priced.
Comment from Hotel Management
Apr 22, 2017 by Howard Johnson Hotel & Suites, Hotel Management
Kelly, we really appreciate you taking the time to share your experience on Expedia. We take great pride in providing a very clean and comfortable room for one of the best values in Victoria. We are sorry you didn't get to enjoy our outdoor swimming pool overlooking the Olympic Mountains. It will re-open the first weekend of May. We encourage you to come for a swim this summer! Sincere regards, Howard Johnson Hotel and Suites