good basic hotel room
Posted Apr 23, 2017
staff in front very friendly and accessible, room clean, room chair for desk didn't fit space, wifi sketchy, bag breakfast (yogurt cup and muffin - ask at front desk) with coffee in front - would do better to skip bag and maybe put basket of apples out with coffee - more positive reaction - a little remote for walking everywhere but can be done.
Comment from Hotel Management
Apr 26, 2017 by Assistant Manager Kylie Miller, Hotel Management
Thank you for writing a review. We are pleased you found the room to be clean and our staff to be friendly. We apologize that we were having some issues with our Wifi during your stay. Our breakfast is free of charge to all of our hotel guests and serves as an added service. We offer a very basic breakfast at no charge as we know our guests like to have a coffee in the morning it is not meant to be a full breakfast just something to start your day with. We are sorry you felt it has to be a full offering or nothing but we have much positive feedback for our offering and feel we will keep it. We are located in the heart of Victoria 7 minutes from downtown or a 25 minute walk. There is much to see and do in our area and more and more businesses popping up. Thank you again and we hope to have the opportunity to see you on another visit to Victoria.