Ratings based on 347 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Nice and convenient location

Posted Aug 21, 2017
Pros: Great location next to gas station and mcdonalds. Could easily walk to/from. Variety of TV channels especially for kids
Cons: Room was supposed to have a refrigerator and didn't. Had to put roach food traps in the trash. Those should have been disposed of before we got there
Room was a good size for our family of 4. Big TV definitely helped keep them occupied.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Bridget, our sincere thanks for taking the time to review your stay at Lone Star Inn & Suites Victoria. We are pleased to read you found our location perfect for your needs. We are also happy you appreciated our comfortable, spacious rooms. We look forward to having you stay with us again the next time you visit this part of the great state of Texas! General Manager, Lone Star Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from san benito tx

Very nice and quite

Posted Aug 20, 2017
Overall everything was great I will be staying there again
Comment from Hotel Management
Aug 20, 2017 by General Manager, Hotel Management
Daniel, thank you for the five-star rating of your stay at Lone Star Inn & Suites Victoria! We are delighted to know we exceeded your expectations in every way, and we can’t wait to welcome you back when your travels next bring you to the wonderful state of Texas! General Manager, Lone Star Inn & Suites
5 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017 by James, Hotel Management
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Lone Star Inn & Suites Victoria. General Manager, Lone Star Inn & Suites
5 out of 5
by Pamela

Value!

Posted Aug 14, 2017 on Hotels
Very pet and customer friendly and relaxed stay. Best value for the money hands down for visiting Victoria or passing through. Breakfast was more than just pastries and cereal.
Comment from Hotel Management
Aug 16, 2017 by James, Hotel Management
Pamela, we were so glad to read how much you enjoyed your time at Lone Star Inn & Suites Victoria. It’s a pleasure knowing you loved everything we offer, especially our excellent service and the complimentary hot breakfast we offer. We hope you will choose us again in the future. General Manager, Lone Star Inn & Suites
4 out of 5
by A verified traveler

Pretty Good

Posted Aug 7, 2017 on Hotels
No real complaints except whoever owned or managed the hotel had children that were running all over the place every single day. It was not very professional. Also the room was very nice, except I stayed there 4 nights, and the maid never once cleaned the shower or the toilet. You could tell that all they did was come in quickly to replace the towels and make the bed. The mid shift front desk attendant, Aldrick was awesome! He was very nice & professional, & tried to get me everything I needed. He needs a promotion :) Also, they need more parking. Other than that everything else was pretty good.
Comment from Hotel Management
Aug 9, 2017 by James, Hotel Management
It was a pleasure having you as our guest at Lone Star Inn & Suites Victoria. We are happy to read that you received excellent service from Aldrick, and we will surely share your compliments with him. However, we apologize your room was not being serviced to the level it should have been and for the inconvenience we caused you. I will share your concerns with my housekeeping staff so that this kind of issues are not repeated. We hope to have the pleasure of making your next visit a perfect one. General Manager, Lone Star Inn & Suites
4 out of 5
by georgina

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017 by James, Hotel Management
Georgina, we are pleased that you visited the Lone Star Inn & Suites Victoria. We appreciate your rating and hope to see you again. General Manager, Lone Star Inn & Suites
4 out of 5
by Rusty from DFW

very surprised

Posted Aug 3, 2017 on Hotels
actually a lot better kept then I thought it would be
Comment from Hotel Management
Aug 5, 2017 by James, Hotel Management
Rusty, we are so glad to read how much you enjoyed your time at Lone Star Inn & Suites Victoria and that we exceeded your expectations. Thank you for your business, and we hope to see you again whenever your travels bring you back in the great state of Texas.  General Manager, Lone Star Inn & Suites
5 out of 5
by Roy

Great

Posted Aug 2, 2017 on Hotels
Great place to stay!
Comment from Hotel Management
Aug 4, 2017 by James, Hotel Management
Roy, thank you for taking the time to share that your experience at Lone Star Inn & Suites Victoria was absolutely perfect. We look forward to welcoming you back for another outstanding stay. General Manager, Lone Star Inn & Suites
5 out of 5
by Roy

Great

Posted Aug 1, 2017 on Hotels
It was great!
Comment from Hotel Management
Aug 3, 2017 by James, Hotel Management
Roy, thank you for being our guest at Lone Star Inn & Suites Victoria. We are delighted to know you were comfortable here and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! General Manager, Lone Star Inn & Suites
4 out of 5
by Tawnya

Posted Jul 31, 2017 on Hotels
Comment from Hotel Management
Aug 2, 2017 by James, Hotel Management
Thank you for being our guest at Lone Star Inn & Suites Victoria. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. General Manager, Lone Star Inn & Suites