We were a bit lucky!
Posted Jan 16, 2017
Our initial room really was very disappointing. My expectations were so high as I'd never stayed here and had heard wonderful things. The room was in the corner, so out my window I could see every balcony as well as the hotel entrance (even from the bathroom). I guess it was a city view, if you consider the hotel the city. Luckily, the hotel was only half full so we were able to get upgraded to an Ocean View.....wow, what a difference! The staff were very friendly and accommodating to our request, I guess someone has to have that other room and we were the unlucky ones, but at least only for 5 minutes!