Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Was once a very good Inn

Posted Jan 16, 2016
Pros: The restaurant is great, different management.
Cons: Do the renovation right and complet.
Location: I went their for the location
It's unfortunate that it has been so let go. I was in an upgrade redone room for four days. The ceiling fan in bathroom very noisy you can tell it's an older net replaced unit. The sink and tap well they are very far from being new, sinks has touch up paint and rust around drain.
Comment from Hotel Management
Jan 18, 2016 by Louise - Guest Experience, Hotel Management
We're sorry to hear that you were disappointed with your stay and wish that you had shared this with us while you were here. Unfortunately, we are unable to determine when you stayed or what room you stayed in so that we may investigate further. We are always improving our facilities and hope that on your next visit we will regain your faith in our motor inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

A quaint little motor-inn

Posted Nov 16, 2015
Pros: Comfortable bed, large room, great staff.
Cons: There was a slight odour to the room, nothing that I could put my finger on, but I opened the windows and it cleared.
Location: Walking distance to Government Street, China Town, and even the Inner Harbour. The attached diner will provide you with old fashioned home cooking.
This was a last minute booking and our regular hotel was not available. Paul's price and location was right so we gave it a try. This motel is reminiscent of traveling the country in the 70's. Everything that you need is on site, the rooms aren't fancy but they are comfortable, and the staff was great. I'd stay here again in a heartbeat.
Comment from Hotel Management
Nov 24, 2015 by Louise - Guest Experience, Hotel Management
Thanks Jill for your review. We are so pleased that you enjoyed your stay and our location. We're glad that you happened upon us and hope to see you again soon.
2 out of 5
Recommended
for Personal Event
by Elizabeth from Courtenay BC

Ups and downs

Posted Oct 30, 2015 on Hotels
The front desk staff was amazing, the room was disgusting! When we first checked In it was still dirty from previous customer, however that was tended to immediately. The cott was springy not suitable for adult use. But most importantly was the hole in the wall and the surrounding black mold. This was one of a few rooms not yet renovated!!! There was no compensation for that at all other then was told to contact the main owners and to take pictures. The reception did assure me they would not rent that room anymore when I demeaned it was unsuitable.
Comment from Hotel Management
Nov 28, 2015 by Guest Experience, Hotel Management
Hello Mrs. Morrison, Thank you for your patience while I investigated your feedback further. I would like to apologize for the state of your room, it did not reflect the standards we hold ourselves to. We are currently in the process of updating and renovating our rooms as you may already know, and the majority of the rooms in the courtyard have already received new carpet, hence the removal of the baseboards in your room. The black colour you identified was actually glue from the previous baseboard. That being said, the hole in the wall and the absence of the baseboards in your room is inexcusable and should not have been rented in that state. I know that since posting this review you have spoke with our Front Desk Manager. Thank you for your feedback.
1 out of 5
by A verified traveler

Posted Oct 30, 2015
Well the fighting that woke me up in the middle of the night was not worth it
Comment from Hotel Management
Nov 3, 2015 by Guest Experience, Hotel Management
We are sorry to hear that you were disturbed during your stay. If you are ever disturbed by noise, please let our Front Desk team know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Save on Foods Arena.

Posted Oct 26, 2015
Couldn't have asked for a better location. We went to see Shania Twain at the arena. It was a block walk either way, the motel had its own dinner with uniqueness and there are also other places for dinner as breakfast within a block.
Comment from Hotel Management
Nov 3, 2015 by Louise - Guest Experience, Hotel Management
Thanks for staying with us Taylor. We're so glad that you chose us!
4 out of 5
Recommended
for Couples
by Paige from Nanaimo

Great for price and location to downtown.

Posted Oct 21, 2015 on Hotels
Room was tired but funky, spacious. Mostly quite clean. Hot the first night, even with a/c (we used a/c and fan 2nd night, better but cooler outside as well.).
Comment from Hotel Management
Oct 27, 2015 by Guest Experience, Hotel Management
Thank you for your review Paige. We are in the process of renovating our rooms and hope that on your next stay you will "like what we've done with the place" ;)
4 out of 5
Recommended
for Personal Event
by Stephanie from Toulouse

Excellent choix

Posted Oct 21, 2015 on Hotels
Tout était très bien: personnel très agréable et souriant, chambre grande, propre et accueillante. Motel bien placé à une quinzaine de minutes de marche du centre. Un excellent choix à Victoria.
Comment from Hotel Management
Nov 3, 2015 by Guest Experience, Hotel Management
Merci pour votre avis , nous sommes heureux que vous avez apprécié votre séjour et notre emplacement .
4 out of 5
Recommended
for Getaway With Friends
by Kailey

Price is right

Posted Oct 21, 2015 on Hotels
Good location. Slow service (took a half hr to check us in). Generally clean.. weird stains on the curtains. Overall, very good for the price.
Comment from Hotel Management
Oct 26, 2015 by Guest Experience, Hotel Management
Thank you for your review Kailey. We are sorry that you had to wait to get into your room and appreciate your patience. We look forward to welcoming you back.
3 out of 5
Recommended
for Families
by Daniel from Courtenay BC

Posted Oct 16, 2015 on Hotels
Only one night but was quite comfortable and quiet
Comment from Hotel Management
Oct 27, 2015 by Guest Experience, Hotel Management
You'll have to stay longer next time :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Sproat Lake

l Location, clean, friendly good price.

Posted Oct 15, 2015
Pros: handy,easy to get to, close parking, cafe
Cons: a little more modern furnishings
Location: near arena, playhouse shopping ,location
1950s building,clean ,centre of Victoria good cafe!!
Comment from Hotel Management
Oct 26, 2015 by Louise - Guest Experience, Hotel Management
Thanks for your review - we're glad that you enjoyed your stay and our location.