Exterior

Reviews of Quality Inn Waddling Dog

2.5 out of 5
Quality Inn Waddling Dog
2476 Mt. Newton Cross, Saanichton, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Character of the older building
Stayed 3 nights in Apr 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel and convenient to the airport. The rooms were great and the beds comfortable. We enjoyed the restaurant, good food and service.
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the library/ food area with the big chairs and fireplace. Very cozy!
Stayed 2 nights in Apr 2024
Response from Natalia Martin on Apr 12, 2024
Hello Annie. Thank you for taking the time to leave us a review. I am thrilled to hear that you enjoyed your stay and that you especially liked the cozy fireplace in the library! It's a wonderful space that many guests enjoy. We hope to welcome you again soon!

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service and great beds
Stayed 1 night in Apr 2024
Response from Natalia Martin on Apr 12, 2024
Hello Jamie. Thank you for taking the time to write us a review and give us a perfect score! I am happy to hear that our customer service was a highlight during your stay with us. We hope to welcome you back again soon!

10/10 Excellent

James, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Clean, modernized, very comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay. The building is old but renovated making the stay fun.
Stayed 1 night in Mar 2024

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Natalia Martin on Apr 4, 2024
Hello Debby. Thank you for giving us a perfect rating! I am happy to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the morning breakfast, lots to choose from & a lovely library room with lit fireplace to enjoy it. Pub was extremely noisy, hard to enjoy our meal in peace, but after all it is a PUB. Lots of parking, clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

Tobias, Port Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Natalia Martin on Apr 2, 2024
Hello Tobias. Thank you for leaving us a perfect rating! We hope to welcome you back again soon!

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
They love dogs!
Stayed 1 night in Mar 2024
Response from Natalia Martin on Mar 22, 2024
Hello William. Thank you for taking the time to leave us a review and giving us a 5/5 rating! I am pleased to hear that you enjoyed your stay with us. We love meeting all of our guests dogs and are happy that they can be comfortable here. We hope to see you and your furry friend again soon!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the airport without being at the airport. Great pub style restaurant in the hotel.
Stayed 1 night in Mar 2024
Response from Natalia Martin on Mar 22, 2024
Hello Robert. Thank you for taking the time to leave us a review and a perfect rating! I am delighted to hear that you enjoyed your stay and found our location to be just right for your travels. I'm also glad that you were able to experience our award winning pub! We hope to see you again soon!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Recently updated. Very clean. Very helpful and friendly staff. Very good breakfast. Excellent value.
Stayed 1 night in Mar 2024
Response from Natalia Martin on Mar 11, 2024
Hello Norman. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us and that you liked the new updates we have done! I'm also happy to hear that our customer service stood out to you! We hope to welcome you back again soon.

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Option for break to go 👍
Stayed 1 night in Mar 2024
Response from Natalia Martin on Mar 8, 2024
Hello Deanna. Thank you for taking the time to write us a review! I am so pleased to hear that you enjoyed your stay with us and were able to take advantage of our grab and go breakfast option. We hope to see you again soon!

10/10 Excellent

Carol, Port Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been recently renovated and they have done a wonderful job. Our room was very nice, comfortable, bed especially. Fantastic tv in the room. I loved the decor. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Natalia Martin on Mar 8, 2024
Hello Carol. Thank you for taking the time to write us such a glowing review! I am delighted to hear about how much you enjoyed your stay and that you liked the new renovations we've done! Our team worked very hard to bring our vision to life, so receiving such positive feedback is an honour. We hope to see you again soon!

8/10 Good

Larry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that they are dog very friendly. Don't like the small area for the dogs to do their business
Stayed 2 nights in Feb 2024
Response from Natalia Martin on Mar 25, 2024
Hello Larry. Thank you for taking the time to leave us a review. I am happy to hear that you and your pup enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Excellent

Mary Anne

Stayed 1 night in Feb 2024
Response from Natalia Martin on Mar 8, 2024
Hello Mart Anne. Thank you for giving us a perfect rating! I am happy to see that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Mary Lou

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Natalia Martin on Mar 8, 2024
Hello Mary Lou. Thank you for giving us a perfect rating! We hope to welcome you back again soon!

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tub Shower needs non slip material. It is very slippery as it is now.
Stayed 2 nights in Feb 2024
Response from Natalia Martin on Mar 8, 2024
Hello Robert. Thank you for taking the time to write us a review and to bring the slippery tubs to our attention. We have placed an order for some non slip material and have arranged for them to be installed in all of our guest tubs. We appreciate you letting us know so that we can fix this for all our future guests. We hope to welcome you back again soon!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the person working was pleasant and very efficient.
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 26, 2024
Hello Aaron. Thank you for taking the time to leave us a review! I am pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Margret

Stayed 2 nights in Feb 2024
Response from Natalia Martin on Mar 22, 2024
Hello Margret. Thank you for leaving us a 5/5 rating! I am happy to hear that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have started many a holiday at the Waddling Dog. It never disappoints.
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 26, 2024
Hello Heather. Thank you for taking the time to leave us a review. I am so thrilled to hear that you enjoy your time staying with us! Thank you for your loyalty, and we cannot wait to see you again!

10/10 Excellent

Mary Lou

Traveled with family
Liked: Cleanliness, amenities
The hotel looks just like an old English Inn. It is so cute right down to the library with a bright fireplace. The staff are great. The room is clean and comfortable. Great place!!!
Stayed 1 night in Feb 2024
Response from Natalia Martin on Mar 8, 2024
Hello Mary Lou. Thank you for taking the time to leave us such a glowing review! I am delighted to hear about how much you enjoyed your stay with us and that you were able to take some time to relax in our library by the fireplace. It is such a lovely spot that many of our guests like to enjoy! We hope to welcome you back again!

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Feb 2024
Response from Natalia Martin on Feb 16, 2024
Hello Brian. Thank you for leaving us a review. I am happy to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

2/10 Terrible

Jeff

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Natalia Martin on Mar 8, 2024
Hello Jeff. I would like to sincerely apologize for not being able to exceed your expectations during your stay with us. I hope that we will get another chance in the future to provide you with an exceptional experience.

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is recently renovated. The room are so spacious and the beds very comfortable. The breakfast was amazing and the staff were all incredible! Will be back!
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 8, 2024
Hello Rhonda. Thank you for taking the time to leave us such a glowing review! I am so pleased to hear that you enjoyed your stay with us. We are looking forward to seeing you again soon!

10/10 Excellent

Patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 7, 2024
Hello Patricia. Thank you for leaving us a review. I am happy to hear that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Kristopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk attendant this evening at reception was very welcoming, friendly and helpful! Excellent job!
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 7, 2024
Hello Kristopher. Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoyed your stay with us and that our front desk staff offered excellent customer service! We hope to welcome you back again soon.

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Initially ignored by staff while waiting to be checked in, as they worked on paperwork. Not even a 'good evening', we will be with you in just a moment".
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 7, 2024
Hello John. Thank you for taking the time to leave us a review. I would like to apologize for the way you were treated by our front desk staff. This is unlike our staff so it will be something we bring up to try and prevent from happening again. We hope to get another opportunity to exceed your expectations.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. In fact I have decided to come back and stay here another night in two days time rather than try a differing hotel as originally planned.
Stayed 1 night in Feb 2024
Response from Natalia Martin on Feb 7, 2024
Hello John. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us and decided to extend beyond your original plans! We hope to welcome you back again soon!

8/10 Good

Larry, Surrey

Business traveler
Not at this time
Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 31, 2024
Hello Larry. Thank you for leaving us a review. I am glad to hear that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel that has been renovated with super comfy beds and pillows and double room darkening blinds, super friendly and helpful staff too.
Response from Natalia Martin on Jan 31, 2024
Hello Kent. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us and liked the new upgrades we've done to our guest rooms. We hope to welcome you back again soon!

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Traditional Tudor style property ! Rooms are very spaciuis ad really modern
Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 24, 2024
Hello Ian. Thank you for taking the time to leave us a review and a perfect rating! I am delighted to hear that you enjoyed your stay with us and liked the uniqueness of our tutor style Inn. We hope to see you again soon!

10/10 Excellent

Brenden

Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 31, 2024
Hello Brenden. Thank you for leaving us a perfect rating! I am happy to hear that you enjoyed your stay.

10/10 Excellent

June

Lovely counter person. Veryelpful and friendly.
Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 24, 2024
Hello June. Thank you for taking the time to leave us a review and a perfect rating! I am thrilled to hear that you enjoyed your stay and that our customer service was a highlight for you. We hope to welcome you back again soon!

8/10 Good

h mear

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 24, 2024
Hello. Thank you for leaving us a rating. We hope you had a great experience with us!

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Natalia Martin on Jan 16, 2024
Hello. Thank you for leaving us a 10/10 rating! We hope to welcome you back again soon!

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 16, 2024
Hello. Thank you for leaving us a perfect rating! We hope to welcome you back again soon!

6/10 Okay

Halie

Traveled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 16, 2024
Hello Halie. Thank you for taking the time to leave us a rating. I do hope we get another opportunity to exceed your expectations!

10/10 Excellent

Charlene

Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 16, 2024
Hello Charlene. Thank you for leaving us a 10/10 rating! We hope you come back again soon!

10/10 Excellent

Sinead, New Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service at the waddling dog. Nice clean rooms.
Stayed 1 night in Jan 2024
Response from Natalia Martin on Jan 16, 2024
Hello Sinead. Thank you for taking the time to leave us a review. I am thrilled that our customer service was a highlight for you! We hope to welcome you back again soon!

8/10 Good

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello Brandon. Thank you for taking the time to leave us a rating. I hope we get an opportunity in the future to exceed your expectations!

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, adjoined restaurant, and lication between Victoria and Sidney. Ideally need a car though.
Stayed 7 nights in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello Ursula. Thank you for leaving us a review and a perfect rating! I am happy to hear that you enjoyed your stay with us and were able to take advantage of our award winning pub! We hope to welcome you back soon!

10/10 Excellent

Audrey

Stayed 1 night in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello Audrey. Thank you for taking the time to leave us a rating and giving us a perfect score! I am happy that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a ways away from local attractions but is a great price, accomodating to our doggo, and very friendly staff. Would stay again..and again.. and again.
Stayed 1 night in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello John. Thank you for taking the time to leave us a review and a perfect rating! I am delighted that you enjoyed your stay and found it to be a perfect place for you and your doggo! Thank you for your loyalty and we look forward to welcoming you back again!

10/10 Excellent

Teri Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with lots of character. Super friendly/helpful front desk lady. Cozy library/breakfast room
Stayed 1 night in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello Teri. Thank you for taking the time to leave us a review and a perfect rating! I am thrilled that you enjoyed your stay and that our customer service was a highlight for you. We hope to welcome you back to our cozy Inn soon!

10/10 Excellent

Judith

Stayed 1 night in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello. Thank you for leaving us a perfect rating! We hope to see you again soon!

10/10 Excellent

Orsolya

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Natalia Martin on Jan 16, 2024
Hello Orsolya. Thank you for taking the time to leave us a rating and a perfect score! We hope to welcome you back again!

10/10 Excellent

Constance

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Natalia Martin on Dec 15, 2023
Hello Constance. Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Natalia Martin on Dec 15, 2023
Hello Michael. Thank you for leaving us a review. I am happy to see that you enjoyed your stay with us! We hope to get the opportunity to welcome you back again soon!