Posted Jan 15, 2017
We arrived to a pitch dark room with the door plastered with goo or white stuff all over i, the key cards didn't work 3x, and nothing was plugged in. There were no lights plugged in. The tv, cable box, fridge, microwave, coffee maker nor alarm clock was plugged in. We had to search around in the dark to get things plugged in.
The room was absolutely freezing. It was minus 11 outside and minus 11 inside the room. The desk clerk said the rooms were set at 20 degrees but our thermostat never went above 15 and the room never warmed up the heater never warmed up. We were frozen and didn't sleep that night and left extremely early in the morning to get warmed up else where. It ruined our night and next day of driving.
It made for a very tiring long drive. We talked to the clerk on our way out and got a brush off and so sorry but that's the way it is not our problem you don't like to sleep cold.