Ratings based on 1,638 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Okotoks AB

Stayed here before so we had BIG expectations

Posted Apr 23, 2017
Pros: Cleanliness, and location
Cons: Perhaps train the young front staff with recommendations for restaurants, and nearby activities.
Location: Two great restaurants within 200 m; much to see and do at the inner harbour just 3 blocks away
Hotel is in a great location, with great access to shopping, sight seeing, restaurants etc. Hotel condition is "like new" although it has been here for many years. We were one dad with 6 year old son and two senior grandparents and the suite, large balcony and kitchen serves us extremely well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener, ON

Great location.

Posted Apr 20, 2017
Little details were fantastic, robes, umbrellas & apples at the front desk. Staff were super nice and helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler from juneau

This hotel has it all!

Posted Apr 20, 2017
We had a fantastic experience here. It is within easy walking distance to the ferries, museum, restaurants, and also has easy parking. We loved the suite with separate bedroom, kitchen, and living room sofa bed. Great restaurant, free coffee bar, a bowl of fresh apples... and a whole floor devoted to fun. The pool, hot tub, billiards, movie room, and a room full of games and puzzles. To top it off, some guests were playing some tunes the piano and harmonica. It was all so delightful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and close to downtown

Posted Apr 18, 2017
Friendly staff, clean suites, close to downtown and waterfront
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Amazing Place

Posted Apr 16, 2017
Pros: Close to everywhere.
Cons: Slipper in room.
Location: Amagin close to everywhere.
The experiece was amazing, close to everywhere in downtown. I wish they would put slipper in room. Other than that, ALL GREAT.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location within walking distance of downtown Vic

Posted Apr 15, 2017
Pros: Quiet location and hot tub, pool, and sauna.
Cons: WiFi is too slow for streaming on the web.
Location: All the tourist activities of the inner harbor area are within a 10-minute walk. The B. C. Parliament building is worth a visit as is the B. C. Museum
An older hotel located within walking distance of Coho ferry terminal and downtown shopping and restaurants. Comfortable suites with full kitchens and living rooms. The pool, sauna, and hot tub are in the basement with clean locker rooms for men snd women.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Apr 4, 2017
Only one problem: no air conditioning in the room. They provided you with 2 fans It would be tough to stay in a room in the summer time with no air conditioning.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria Australia

Good rooms. One back from waterfront. No views.

Posted Apr 2, 2017
All good. Rooms clean and comfortable. A few finer points would have been nice. Ie milk for the tea. Staff were very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Pros: Comfortable bed,very clean suite and quiet
Cons: Fan in bathroom could be quieter
Location: Location was great,close to many places to visit,great great places to eat.
I had a very enjoyable stay. I would certainly come back again to this hotel. The staff was very helpful and curtious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Posted Mar 12, 2017
Pros: Great location, comfortable, charming
Location: Steps away from Parliament, museum and harbourfront
Stayed for work travel - charming, comfortable hotel. I appreciated the quiet fellow guests and fantastic location close to downtown and harbourfront (not to mention a Starbucks!). Room was spacious and nice seized closet