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Reviews of Royal Scot Hotel & Suites

3 out of 5
Royal Scot Hotel & Suites
425 Quebec St, Victoria, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1158 out of 1916 reviews" "
Rating 8 - Good. 583 out of 1916 reviews" "
Rating 6 - Okay. 117 out of 1916 reviews" "
Rating 4 - Poor. 34 out of 1916 reviews" "
Rating 2 - Terrible. 24 out of 1916 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Pool and hot tub were fantastic. Will be back!
Stayed 4 nights in Apr 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 18, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the $$, good room, good amenties, good price
Stayed 1 night in Apr 2024
Response from Reservations Department on Apr 18, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place to take my senior dad. Everything and everyone was wonderful. Close to transit, pool and hot tub a nice treat and fun games room.
Stayed 2 nights in Apr 2024
Response from Reservations Deparment on Apr 18, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd time staying here location is terrific short walk to Harbour ,shops and restaurants.. Good Service and amenities. Will stay again next time in Victoria
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay extra for parking. Everything else was fine.
Stayed 4 nights in Apr 2024
Response from Reservations Department on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent -very helpful and friendly. I really appreciated the room upgrade and complementary parking. Loved the whirlpool and pool! Good, comfortable bed. Very spacious. Great location. The room is a bit dated and dark. Some brighter lights would be great. Overall, I had a great stay. Thank you!
Stayed 3 nights in Apr 2024
Response from Reservations Department on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great me and my wife loved it will come again
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property well maintained and very clean. Thoughtful extras to make your stay more comfortable. Perfect location to walk to many interesting and beautiful attractions.
Stayed 5 nights in Apr 2024
Response from Reservations Department on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Moira

Liked: Cleanliness
It is convenient but dated.
Stayed 1 night in Apr 2024
Response from Reservations Department on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very were very welcoming.
Stayed 1 night in Apr 2024
Response from Reservations Department on Apr 12, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this property and my experience is always 5 star with, staff is very kind , room are very clean, quiet, and very convenient
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 10, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Milan, Maple Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet, clean, has pool, sauna and hot tub. place is old it would be nice if they upgraded to smart TVs you can stream on as well as changed some outlets to have usb chargers or have a USB strip provided. other than thatvgreatvstay, lots of towels, great turn down service. would stay again
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 8, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Gary, Mill Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a quiet street.
Stayed 3 nights in Apr 2024
Response from Reservations Department on Apr 7, 2024
Thank you for staying with us at the Royal Scot Hotel.We appreciate your feedback!

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Apr 2024
Response from Reservations Department on Apr 6, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

LadyTilt

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The well kept pool and hot tub. We loved their game and reading rooms. Definitely coming back!
Stayed 1 night in Mar 2024
Response from Reservations Department on Apr 6, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Would totally stay there again
Stayed 2 nights in Apr 2024
Response from Reservations Department on Apr 4, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Hotel staff were friendly and efficient. Great location.
Stayed 4 nights in Mar 2024
Response from Reservations Department on Apr 3, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spot walkable to most main attractions eg Government street.conveniently located close to shops and restaurants
Stayed 3 nights in Mar 2024
Response from Reservations Department on Apr 2, 2024
Thank you for staying with us!We appreciate your feedback!

10/10 Excellent

Rebecca

Traveled with partner
We have stayed her a lot, always clean, pleasant and safe feeling. Spacious rooms, great games room, large balcony, and centrally Located to a large number of amenities.
Stayed 3 nights in Mar 2024
Response from Reservations Department on Apr 1, 2024
Thank you for staying with us at the Royal Scot Hotel.We appreciate your feedback.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations Department on Apr 1, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

donna

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The pool facilities the vintage feel about it the size of the room and how close it is to everything we will be staying here again for sure
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 27, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Let us check in at noon on arrival. Our departure was not until 5. So they held our bags which was great! Had the pool, hot tub and steam room to ourselves all weekend! Thanks
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 26, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Alysse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 26, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Love this Hotel. Very British feel. Games room and pool table, shuffleboard. Pool and sauna. Very clean and Staff are great! Highly recommend.
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 26, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient,restaurant could be better!
Stayed 3 nights in Mar 2024
Response from Reservations Department on Mar 24, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Sam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Scot was the perfect base for our days exploring Victoria. The location is great - close to the harbour but really quiet! The building is dated but upkept and very clean
Stayed 3 nights in Mar 2024
Response from Reservations Department on Mar 24, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 24, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

melinda

Stayed 2 nights in Mar 2024
Response from Reservations Department on Apr 12, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel could use some modernization, but the kitchenette and location make it a great option.
Response from Reservations Department on Mar 21, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Steve, Parksville

Stayed 2 nights in Mar 2024
Response from Reservations Department on Apr 7, 2024
Thank you for staying with us at the Royal Scot Hotel.We appreciate your feedback!

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2024
Response from Reservations Department on Apr 7, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

GAY

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service in a quiet neighborhood! Walk to the museum and lots of great food!
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 17, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback.

10/10 Excellent

Narinder

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The stay at the Royal Scot was truly excellent. Beds were comfy and everything was clean and in good working order.. The location just cant be beat!
Stayed 4 nights in Mar 2024
Response from Reservations Department on Mar 14, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback.

10/10 Excellent

Ann, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Property! Very well maintained. Interesting details with a shop, games room, library/puzzle room. Above all the Swimming pool and hot tub were the perfect size, temperature and temperature of the pool area was great! Room was very comfortable and the small patio was definitely a plus. Details should be on your Website!
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 13, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback.

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel , very well kept and convenient short walk to waterfront, restaurants, grocery store, coffee shops. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 11, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Carole Anne

Liked: Cleanliness, amenities, property conditions & facilities
Well equipped room with all I needed to make breakfast and lunch. Bed was comfortable. Wifi was a challenge to stream Netflix etc. Good cable service. I didn’t use pool, laundry or gym but the areas all looked clean and maintained. I would stay again.
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 9, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Gail

Everything was perfect
Stayed 3 nights in Mar 2024
Response from Reservations Department on Mar 10, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, like having a kitchen, location.
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 9, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Heather

Stayed 2 nights in Feb 2024
Response from Reservations Department on Mar 27, 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Shalu

Traveled with partner
Liked: Cleanliness, amenities
Reasonable and within walking distance to everywhere, pretty much.
Stayed 2 nights in Jan 2024
Response from Reservations Department on Mar 5, 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Farrel

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 6, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
It was a sweet hotel with great staff. I had a great time and I would for sure stay there again whenever I visit Victoria.
Stayed 3 nights in Mar 2024
Response from Reservations Department on Mar 5, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a nice facility.
Stayed 3 nights in Mar 2024
Response from Reservations Department on Mar 5, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Robert

Staff were wonderful
Stayed 5 nights in Feb 2024
Response from Reservations Department on Mar 4, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Trent, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times in the past. Clean and comfortable. A bit dated with minor wear. Great restaurant in the hotel and plenty in the area.
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 3, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 10, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Chelsea, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the sweetest hotels I’ve ever stayed at. The staff were extremely friendly, they offer a free shuttle upon request, as well as other little perks like supplying the guests with umbrellas on rainy days. It was absolutely lovely!
Stayed 1 night in Feb 2024
Response from Reservations Department on Mar 1, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel with excellent location
Stayed 2 nights in Feb 2024
Response from Reservations Department on Feb 28, 2024
Thank you for staying with us! We appreciate your feedback!