Ratings based on 591 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from essex

Good London base

Posted Nov 29, 2017
Very good hotel service was great booked it as a surprise for my wife’s birthday and they put a bottle of bubbly in the room as special treat nice touch
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Homey and cousy

Posted Sep 17, 2017
I loved my stay very much and I would love to come again
5 out of 5
by A verified traveler

Posted Sep 12, 2017 on Hotels
Staff was very friendly, the hotel charming and the area fantastic
5 out of 5
by ASSAL

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
5 out of 5
by Katherine L

Wonderful and convenient

Posted Sep 9, 2017 on Hotels
Loved the location and it's directly across the street from the tube. Everyone was very helpful and kind. Very comfortable bed and room temperature.
5 out of 5
by A verified traveler

Location

Posted Sep 1, 2017 on Hotels
Love the hotel for its location. The standard room (#227 or #228) this time had less soundproofing and a very loud neighbor. Superior rooms are generally great.
5 out of 5
by A verified traveler

Go superior

Posted Sep 1, 2017 on Hotels
Love the location and it is worth it to get a superior room for improved soundproofing and comfort.
4 out of 5
by sandy

This traveler left a rating score only Posted Aug 27, 2017 on Hotels
5 out of 5
by William

Posted Aug 14, 2017 on Hotels
The place was under construction while I was there. However, the staff was extremely nice. Also nice to have a coffee bar available to those staying at the hotel.
2 out of 5
by Del

Overated

Posted Aug 12, 2017 on Hotels
Room very small & ordinary. The area is only benefit