Good location, friendly staff
Posted Oct 14, 2015
I had a great stay at Tally Ho. Excellent customer service and very courteous and well-mannered staff who were willing to go out of the way to help you. The hotel is clean, and the rooms are comfortable. The reception is not 24 hours, though that did not cause any problems for me. The location is Gold! Just outside the downtown core, it's situated on Douglas Ave, it was pretty convenient for us travelling without our car. It's a 7-8 min bus ride away from downtown with plenty of buses every few minutes (even on a Sunday/Holiday). It's also located along the bus routes for Butchart Gardens and Swarz Bay ferry terminal. We barely missed our car during our stay here. There's also a decent choice of restaurants nearby and a restaurant and sports bar on site.
Lastly, I'd like to mention that the desk staff was exceptional. We had to checkout a day earlier, and they were able to accommodate our request and refunds(through expedia) without any problems. Very happy with my stay here and would definitely recommend it to everyone.