Ratings based on 170 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Needs an upgradePosted Feb 19, 2018
Pros: Location is great.
Cons: Decor, breakfast selection.
Location is great, however, decor is dated and badly needs an upgrade. Breakfast is extremely limited (i.e. no yogurt, fruit, fried mushrooms, etc.), coffee was not fresh.
for Everyoneby A verified traveler from west midland
Near Cadagon HallPosted Feb 1, 2018
Lovely clean , comfortable bed, lovely staff. Would return again.
for Everyoneby A verified traveler from Hampshire, UK
Comfortable hotel conveniently located in LondonPosted Jan 5, 2018
Pros: The location, close to Sloane Street and within easy walking distance of Piccadilly and central London.
Cons: Nothing, was very happy with the room and the service.
Location: A quick walk to Kings Road and Piccadilly.
Quick and efficient check in and check out. Staff very helpful and friendly. Excellent breakfast provided.
by A verified traveler
Posted Dec 15, 2017
Old and dirty. Facilities need updating. Carpet in bedroom was filthy.
by A verified traveler
Good location, good breakfast, ok but noisyPosted Nov 16, 2017 on Hotels
My husband stayed here, said it was ok, clean, good location, great breakfast, but noisy due to the buildings next to it. He had to change rooms on the second night. He said the staff were understanding and he changed with no problem.
Posted Nov 10, 2017 on Hotels
for Couplesby A verified traveler from Kent
Great location, reasonably priced for the area.Posted Nov 9, 2017
Pros: Friendly & helpful staff who looked after our bag after we checked out so we could spend some time exploring Kensington. Breakfast included in stay!
Cons: The furniture/decor was tired and could do with a refresh. Although they were clean, the bedsheets were clearly old and had been washed many times.
Location: Hotel is close to Hyde Park and less than 10 min walk to Kensington/Hyde Park Corner tube stop - even in heels!
We stayed for 1 night and largely chose the hotel because of the reasonable price & fairly good reviews compared to other hotels in the area. The staff were very friendly and helpful, but similar to other reviews I agree that the decor in the rooms is tired and needs a revamp. However, for the location I feel that I got good value for money for this hotel. My one recommendation if you stay at this hotel is do not use the lift unless you have to - it is a tiny, rickety old thing and as soon as I got in it I couldn't wait to get out!!!
by A verified traveler from Bath
Hotel in need of refurbishmentPosted Nov 8, 2017
Pros: The staff were very friendly
Cons: Rooms are in urgent need of refurbishment
Location: Very glamorous location
The hotel was in a very nice location and conveniently placed for me. The staff was very friendly and the breakfast was good, although very traditional and lacking fruit or Joghurt. But the room I got - which was not that cheap - was tiny, noisy, a bit smelly and cold, and had quite outdated furniture. It was right next to the reception and one could hear everything that was discussed there. Maybe other rooms in the hotel are nicer. I would have probably rated the hotel 'Ok' if I didn't also have to have a luke-warm shower in the morning.
Best london HotelPosted Nov 4, 2017 on Hotels
Excellent hotel Good location Nice rooms Friendly staff. Stayed in London many times but would definitely make this my first choice hotel.
Posted Oct 22, 2017 on Hotels