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Expedia Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Fairmont Gold, 1 King Bed, Spacious Room, Non Smoking
377 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View
382 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 King Bed, Non Smoking, Harbor View
382 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont Room, 1 Queen Bed, Non Smoking, Harbor View
280 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Fairmont Room, 1 Queen Bed, Non Smoking
280 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 King Bed, Non Smoking
452 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, Non Smoking
382 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont Gold, 1 King Bed, Non Smoking, Harbor View
323 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 2 Queen Beds, Non Smoking
382 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Signature Room, 1 King Bed, Non Smoking, Harbor View
350 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed, Non Smoking
474 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Signature Room, 1 King Bed, Non Smoking
350 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 Queen Bed, Non Smoking
382 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont Room, 1 King Bed, Non Smoking
280 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Gold, 1 King Bed, Non Smoking, Harbor View, Spacious Room
323 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Gold, 1 King Bed, Non Smoking
301 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, 1 Bedroom, Non Smoking
549 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Fairmont Gold, Suite, 1 Bedroom, Non Smoking
522 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View
452 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Fairmont Room, 2 Double Beds, Non Smoking
280 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Gold, 2 Queen Beds, Spacious Room, Non Smoking
377 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star Edwardian hotel connected to the convention center in Downtown Victoria

Popular property highlights

Pets allowed
Indoor pool
24-hour business center
24-hour front desk
Multilingual staff

Location

This family-friendly Victoria hotel is located on the waterfront, within a 5-minute walk of Maritime Museum of British Columbia, Victoria Bug Zoo, and British Columbia Parliament Building. Victoria Harbour and Market Square are also within 10 minutes.

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 464 rooms feature thoughtful touches like bathrobes and slippers, plus 24-hour room service and flat-screen TVs with cable channels. Guests will also find WiFi, minibars, and premium bedding.

Languages Spoken

  • Danish

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Fairmont Empress features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This 4-star property offers access to a 24-hour business center and limo/town car service. Event facilities measuring 22600 square feet (2100 square meters) include conference space. This Edwardian hotel also offers a spa tub, a sauna, and spa services. For a surcharge, the property provides a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle. Parking is available onsite for a surcharge. A total renovation of this property was completed in 2017.

The Fairmont Empress has designated areas for smoking.

  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Picnic area
  • Bar/lounge
  • Ferry terminal shuttle (surcharge)
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1908
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Sauna
  • WiFi (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Health club
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2100
  • Spa services on site
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 22600
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Spa tub
  • Total number of rooms - 464
  • Number of floors - 8
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • Danish
  • Malay
  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Filipino
  • Chinese
  • Portuguese
  • Russian
  • Korean

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Fairmont Empress offers 464 air-conditioned accommodations with minibars and video-game consoles. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Victoria hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
  • WiFi (surcharge)
  • Designer toiletries
  • Desk
  • Video-game console
  • Premium bedding
  • Slippers
  • Pay movies
  • Electric kettle
  • Portable fan

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Willow Stream Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of CAD 25 per accommodation, per night
  • 2 per room
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Service animals exempt from fees/restrictions

No rollaway/extra beds available

No cribs (infant beds) available

Number of children who can stay free - 3

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Airport shuttle fee: CAD 25.00 per person (one-way)
  • Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
  • Self parking fee: CAD 28.50 per day
  • Valet parking fee: CAD 46.75 per day (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Empress Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • The Fairmont Empress Hotel
  • The Fairmont Empress Victoria
  • The Fairmont Empress Hotel Victoria

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.
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