Ratings based on 1,025 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very attractive facility close to downtown

Posted Jul 27, 2016
Pros: Location, spacious room, nicely appointed and great staff.
Cons: There was a wet spot in my carpet. Maybe a problem with the previous guest.
Location: Right in the center of downtown and lots of good restaurants.
The staff were very helpful in every way. VERY nice visit.
5 out of 5
by A verified traveler from Corona, CA

Beautiful Hotel in the heart of the Inner Harbor

Posted Jul 22, 2016
Pros: Nice Room, Friendly Staff, Great location
Cons: nothing that is fixable
Location: Great location, tons to do nearby - talk to the front desk staff.
The Magnolia Hotel is a first class property centrally located in the best part of Victoria. It is within walking distance of just about everything; The Royal BC Museum, a multitude of great restaurants for breakfast lunch and dinner as well as just shopping and exploring. The staff is most helpful in suggesting great places to eat and explore and go out of their way to make your stay enjoyable. Every detail is taken care of from fruit flavored water and complimentary coffee in the lobby to a great Spa, exercise room and an espresso machine right in the room. Comfortable beds and well appointed rooms. The only negatives were a slightly small shower (especially if you're over 6' tall) and lots of seagulls outside the window in the pre-dawn hours (I suppose it's a Victoria thing, but they hang out on the roof next door).
5 out of 5
by A verified traveler

Nice boutique hotel in downtown Victoria

Posted Jul 21, 2016
Pros: Close to all major downtown attractions. Super nice staff. If you have kids, the bug zoo is right next door! Coffee and tea in lobby all day.
Cons: A stool in the bathroom so kids can wash hands. Better quality shower caps.
Location: Right in the center of everything. Convention center, Empress hotel, inner harbor, Parliament building, BC museum, China town, restaurants and shops
Clean and comfortable room. High quality bedding. Clean bathroom and good quality toiletry. Staff are super friendly. Cleaning staff were nice and accommodating. Provide turndown service and nice mint chocolates! We had a blocked toilet and within 5 minutes of call the staff arrived to fix it.
5 out of 5
by A verified traveler from Vancouver

빅토리아 여행을 위한 아주 편리한 위치

Posted Jul 20, 2016
빅토리아 다운타운을 즐기기에 아주 좋은 위치에 있는 호텔입니다. 직원들도 아주 친절하며 객실 상태도 좋습니다. 좋은 전망과 함께 편하게 쉴 수 있었습니다.
5 out of 5
by A verified traveler

Lovely hotel

Posted Jul 18, 2016
Convenient lovely friendly staff comfortable rooms fruit coffee water always in lobby
5 out of 5
by A verified traveler from Vancouver, BC

Amazing hotel

Posted Jul 5, 2016
Pros: beautiful rooms, friendly staff
Location: Royal BC Museum, Inner harbour
Staff were very friendly and accommodating upon our arrival. Even though check in time was normally after 4 pm they were able to provide us one room by 1 pm. All the staff are very friendly and helpful when we had an inquiries about places to see and restaurant recommendations. Next time we are in Victoria we will definitely be staying at the Magnolia!
5 out of 5
by A verified traveler

Posted Jul 4, 2016
Very nice hotel and great location. Rooms are decorated nicely and well appointed.
Comment from Hotel Management
Jul 4, 2016 by Bill Lewis, General Manager, Hotel Management
Thank you for the kind comments on your recent stay with us, including our decor, We hope to see you back again,
5 out of 5
by A verified traveler from Seattle

Deluxe intimate hotel

Posted Jun 29, 2016
Pros: Room and serenity of location.
Cons: Restaurant décor and food.
Location: Great location just a block from the waterfront, so all the things Victoria has to offer were available.
Room comfort and feel was outstanding. As a smaller hotel, there were no crowds, or waiting for an elevator, etc. Staff were all very friendly and helpful. The downside was that the restaurant was a little seedy, and the food was average. Also, we tried to order room service breakfast, but never was able to get anyone on the phone.
Comment from Hotel Management
Jul 4, 2016 by Bill Lewis, General Manager, Hotel Management
Thank you Bob for the kind feedback on your stay. We are pleased that you enjoyed the hotel and that the small hotel size and location were enjoyed.
5 out of 5
by A verified traveler

beautiful Rooms

Posted Jun 29, 2016
Pros: decor, rooms, location
Cons: wish breakfast was included in price
Location: Butchart Gardens, shopping, harbor - whale watching, seaplane tours
close to shopping and harbor. immaculate rooms, like being in an elegant home
Comment from Hotel Management
Jul 4, 2016 by Bill Lewis, General Manager, Hotel Management
Thank you Tricia for the kind comments on your stay, including the decor, rooms and location - that were all enjoyed. We appreciate your business!
5 out of 5
by A verified traveler from San Diego

Posted Jun 25, 2016
I was very impressed by this hotel and thought the nightly rate was well worth it.
Comment from Hotel Management
Jun 27, 2016 by Bill Lewis, General Manager, Hotel Management
Thank you so much Elizabeth for the kind review, we hope to see you back again with us!