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Rating 10 - Excellent. 1748 out of 2528 reviews" "
Alarm clock in room was set at 6:30 am. Totally annoying being woken up for no reason
Also batteries in remote did not work
Also I asked for late checkout when I checked in they said okay but let them know Monday morning to review. Monday they said no we cannot. I had a medical emergency and they were not accommodating at all and said any later I would have to pay for later checkout
I love the Parkside for the location and cafe. The pool was under construction and I did not know beforehand. No magnifying mirrors in the bathroom for makeup. Sirens were loud at night. The pond area and lobby is lovely.
Good hotel if you like a condo style vibe. I appreciated the complimentary room upgrade 🙏
Darnell De
Stayed 1 night in Jan 2024
Response from Henry on Jan 23, 2024
Thank you very much for sharing us a feedback from your stay, Darnell! We hope you had a great time at The Parkside Hotel & Spa. We truly appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you very much for giving us 5 out of 5, Patrick! We hope you had a great time at The Parkside Hotel & Spa although you did not get to use the pool facility this time due to the pool maintenance and changing room renovation. We look forward to welcoming you back in when our pool has reopened! Thank you for your feedback. Sincerely.
8/10 Good
Rochelle
Jan 15, 2024
Rochelle
Stayed 2 nights in Jan 2024
Response from Henry on Jan 17, 2024
Thank you for providing us a feedback from your stay, Rochelle! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and cannot wait to welcome you back soon! Sincerely.
Thank you very much for providing us a feedback, Brenda! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
10/10 Excellent
Nicholas
Jan 10, 2024
Nicholas
Stayed 3 nights in Jan 2024
Response from Henry on Jan 12, 2024
Thank you very much for giving us 5 out of 5, Nicholas! We hope you had a great time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you very much for giving us 5 out of 5, Glenda! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and cannot wait to welcome you back soon! Sincerely.
10/10 Excellent
Courtney
Jan 7, 2024
Courtney
Stayed 2 nights in Jan 2024
8/10 Good
Bal
Jan 6, 2024
Bal
Stayed 2 nights in Dec 2023
10/10 Excellent
Nicholas
Jan 6, 2024
Nicholas
Stayed 1 night in Jan 2024
Response from Henry on Jan 9, 2024
Thank you very much for giving us 5 out of 5, Nicholas! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you for providing us a feedback from your stay, Laurie! We hope you had a wonderful stay with us, and took some advantage of the location to appreciate beautiful downtown Victoria. We look forward to welcoming you again. Sincerely.
Thank you very much for leaving us a feedback, Yu! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Property is very nice, however, our room was incredibly hot. 26 degrees in the room! Needed all windows and doors open to let air in (in Winter) and it was still hot in the room.
Mark
Stayed 2 nights in Dec 2023
Response from Henry on Jan 6, 2024
Thank you very much for providing us some feedback from your stay, Mark! We sincerely apologize that you found the temperature in the suite too hot. Our heating system is centralized and we make sure it is appropriate for winter months. In spite of that, we hope you had a great time at The Parkside Hotel & Spa. Sincerely.
10/10 Excellent
Victoria, Victoria
Jan 1, 2024
Victoria
Stayed 2 nights in Dec 2023
Response from Henry on Jan 7, 2024
Thank you very much for giving us 5 out of 5, Victoria! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
10/10 Excellent
Douglas, North Saanich
Dec 31, 2023
Douglas
Stayed 1 night in Dec 2023
Response from Henry on Jan 1, 2024
Thank you very much for giving us 5 out of 5, Douglas! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Thank you very much for giving us 5 out of 5, Sasha! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
10/10 Excellent
Pauline
Dec 30, 2023
Pauline
Stayed 1 night in Dec 2023
Response from Henry on Jan 20, 2024
Thank you very much for giving us 5 out of 5, Pauline! We hope you had a great time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
10/10 Excellent
Katrina
Dec 29, 2023
Katrina
Stayed 2 nights in Dec 2023
Response from Henry on Dec 31, 2023
Thank you very much for giving us 5 out of 5, Katrina! We hope you had a wonderful time at The Parkside Hotel & Spa. And thanks again for choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
6/10 Okay
Elizabeth
Traveled with family
Dec 29, 2023
Liked: Cleanliness
Very cold feeling to room we stayed in. LED lights over kitchen table are harsh white. Walls grey (should be warm color) and everything dark. Many pillows too firm.
Very clean with responsive staff on the plus side, along with excellent sleeper couch mattress!
Elizabeth
Stayed 4 nights in Dec 2023
Response from Henry on Jan 1, 2024
Thank you so much for taking the time to share your experience, Elizabeth We are truly sorry that some of the areas in your suite did not meet your expectations. I will make sure to pass on to our management for these improvements; your feedback means a lot to us! Thank you for staying with us at The Parkside Hotel & Spa. Sincerely.
So spacious and comfortable. Two gas fireplaces in my view room. Large, well-supplied kitchen. Convenient to everything. Not to mention the pool, spa, and more. Highly recommend.
Susan
Stayed 2 nights in Dec 2023
Response from Henry on Dec 28, 2023
Thank you so much for taking the time to share your feedback, Susan! We are glad to know that you had a wonderful stay with us and shared positive words in every perspective. It was a pleasure to having you at The Parkside Hotel & Spa - we look forward to welcoming you back soon! Sincerely.
10/10 Excellent
Robert
Dec 22, 2023
Liked: Cleanliness, room comfort
Robert
Stayed 1 night in Dec 2023
Response from Henry on Dec 23, 2023
Thank you very much for giving us 10 out of 10, Robert! We hope you had a wonderful time at The Parkside Hotel & Spa. We appreciate you for choosing us as your accommodation, and we look forward to welcoming you back in the near future! Sincerely.
10/10 Excellent
Jason
Dec 18, 2023
Jason
Stayed 1 night in Dec 2023
Response from Henry on Jan 7, 2024
Thank you very much for giving us 5 out of 5, Jason! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.
Had a wonderful stay and would book Parkside again. Well located, clean and spacious room with balcony & kitchen, friendly staff and reasonably priced.
Cynthia
Stayed 2 nights in Dec 2023
Response from Henry on Dec 19, 2023
Thank you so much for taking the time to share your feedback, Cynthia! We are glad to know that you had a wonderful stay with us and shared positive words in every perspective. It was a pleasure to having you at The Parkside Hotel & Spa - we look forward to welcoming you back soon! Sincerely.
Thank you so much for taking the time to share your positive feedback, Michelle! We are glad you enjoyed our spacious and quiet room we provided. We truly hope you had a wonderful stay with us. Thanks again for choosing The Parkside Hotel & Spa - looking forward to welcoming you back! Sincerely.
10/10 Excellent
Deidre
Dec 15, 2023
Liked: Cleanliness, room comfort
Deidre
Stayed 1 night in Nov 2023
Response from Henry on Dec 15, 2023
Thank you very much for giving us 10 out of 10, Deidre! We hope you had a wonderful time at The Parkside Hotel & Spa. We appreciate you for choosing us as your accommodation, and we look forward to welcoming you back in the near future! Sincerely.
Thank you for providing us a feedback from your stay, Carl! We hope you had a wonderful stay with us. We look forward to welcoming you again. Sincerely.