Meeting facility

Reviews of The Parkside Hotel & Spa

The Parkside Hotel & Spa
810 Humboldt Street, Victoria, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1748 out of 2528 reviews" "
Rating 8 - Good. 578 out of 2528 reviews" "
Rating 6 - Okay. 131 out of 2528 reviews" "
Rating 4 - Poor. 51 out of 2528 reviews" "
Rating 2 - Terrible. 20 out of 2528 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here. The staff were very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Tanis

Traveled with partner
No ac
Stayed 1 night in Mar 2024

10/10 Excellent

Yun, Tsawwassen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Family should go this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Travis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean hotel loved it.
Stayed 2 nights in Mar 2024

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time as always!
Stayed 1 night in Mar 2024

10/10 Excellent

Cesarene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very environmental and neat hotel. Will definitely stay again when in Victoria.
Stayed 1 night in Mar 2024

10/10 Excellent

jianxiong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Loved it. Had everything we wanted. Loved environmentally-friendly hotel
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Loved that there was a kitchenette. Would stay here again!
Stayed 5 nights in Feb 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, amazing pool, amazing lobby! All in all a really great place to stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and the hotel is stunning!
Stayed 1 night in Feb 2024

8/10 Good

Alma

Stayed 1 night in Feb 2024

10/10 Excellent

Melanie Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and friendly staff.
Stayed 3 nights in Feb 2024

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kara

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

2/10 Terrible

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Alarm clock in room was set at 6:30 am. Totally annoying being woken up for no reason Also batteries in remote did not work Also I asked for late checkout when I checked in they said okay but let them know Monday morning to review. Monday they said no we cannot. I had a medical emergency and they were not accommodating at all and said any later I would have to pay for later checkout
Stayed 2 nights in Feb 2024

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Our third stay at the property and really enjoyed it as usual
Stayed 1 night in Feb 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and spectacular rooms
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, amenities
I love the Parkside for the location and cafe. The pool was under construction and I did not know beforehand. No magnifying mirrors in the bathroom for makeup. Sirens were loud at night. The pond area and lobby is lovely.
Stayed 2 nights in Jan 2024

10/10 Excellent

Heather

Business traveler
Liked: Amenities, property conditions & facilities
Beautiful spot! Cozy, comfortable and clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Holland, Courtenay

Stayed 3 nights in Jan 2024

10/10 Excellent

NICK

Stayed 4 nights in Jan 2024

10/10 Excellent

Darnell De

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel if you like a condo style vibe. I appreciated the complimentary room upgrade 🙏
Stayed 1 night in Jan 2024
Response from Henry on Jan 23, 2024
Thank you very much for sharing us a feedback from your stay, Darnell! We hope you had a great time at The Parkside Hotel & Spa. We truly appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
sadly the pool was closed for maintenance
Stayed 1 night in Jan 2024
Response from Henry on Jan 22, 2024
Thank you very much for giving us 5 out of 5, Patrick! We hope you had a great time at The Parkside Hotel & Spa although you did not get to use the pool facility this time due to the pool maintenance and changing room renovation. We look forward to welcoming you back in when our pool has reopened! Thank you for your feedback. Sincerely.

8/10 Good

Rochelle

Stayed 2 nights in Jan 2024
Response from Henry on Jan 17, 2024
Thank you for providing us a feedback from your stay, Rochelle! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and cannot wait to welcome you back soon! Sincerely.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Henry on Jan 12, 2024
Thank you very much for providing us a feedback, Brenda! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Nicholas

Stayed 3 nights in Jan 2024
Response from Henry on Jan 12, 2024
Thank you very much for giving us 5 out of 5, Nicholas! We hope you had a great time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

glenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel to enjoy !!
Stayed 2 nights in Jan 2024
Response from Henry on Jan 9, 2024
Thank you very much for giving us 5 out of 5, Glenda! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and cannot wait to welcome you back soon! Sincerely.

10/10 Excellent

Courtney

Stayed 2 nights in Jan 2024

8/10 Good

Bal

Stayed 2 nights in Dec 2023

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2024
Response from Henry on Jan 9, 2024
Thank you very much for giving us 5 out of 5, Nicholas! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So walkable in down town
Stayed 2 nights in Dec 2023
Response from Henry on Jan 9, 2024
Thank you for providing us a feedback from your stay, Laurie! We hope you had a wonderful stay with us, and took some advantage of the location to appreciate beautiful downtown Victoria. We look forward to welcoming you again. Sincerely.

10/10 Excellent

YU

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Henry on Jan 9, 2024
Thank you very much for leaving us a feedback, Yu! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

6/10 Okay

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is very nice, however, our room was incredibly hot. 26 degrees in the room! Needed all windows and doors open to let air in (in Winter) and it was still hot in the room.
Stayed 2 nights in Dec 2023
Response from Henry on Jan 6, 2024
Thank you very much for providing us some feedback from your stay, Mark! We sincerely apologize that you found the temperature in the suite too hot. Our heating system is centralized and we make sure it is appropriate for winter months. In spite of that, we hope you had a great time at The Parkside Hotel & Spa. Sincerely.

10/10 Excellent

Victoria, Victoria

Stayed 2 nights in Dec 2023
Response from Henry on Jan 7, 2024
Thank you very much for giving us 5 out of 5, Victoria! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Douglas, North Saanich

Stayed 1 night in Dec 2023
Response from Henry on Jan 1, 2024
Thank you very much for giving us 5 out of 5, Douglas! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Henry on Jan 1, 2024
Thank you very much for giving us 5 out of 5, Sasha! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Pauline

Stayed 1 night in Dec 2023
Response from Henry on Jan 20, 2024
Thank you very much for giving us 5 out of 5, Pauline! We hope you had a great time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Katrina

Stayed 2 nights in Dec 2023
Response from Henry on Dec 31, 2023
Thank you very much for giving us 5 out of 5, Katrina! We hope you had a wonderful time at The Parkside Hotel & Spa. And thanks again for choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness
Very cold feeling to room we stayed in. LED lights over kitchen table are harsh white. Walls grey (should be warm color) and everything dark. Many pillows too firm. Very clean with responsive staff on the plus side, along with excellent sleeper couch mattress!
Stayed 4 nights in Dec 2023
Response from Henry on Jan 1, 2024
Thank you so much for taking the time to share your experience, Elizabeth We are truly sorry that some of the areas in your suite did not meet your expectations. I will make sure to pass on to our management for these improvements; your feedback means a lot to us! Thank you for staying with us at The Parkside Hotel & Spa. Sincerely.

10/10 Excellent

Susan, Lynnwood

Liked: Cleanliness, amenities, property conditions & facilities
So spacious and comfortable. Two gas fireplaces in my view room. Large, well-supplied kitchen. Convenient to everything. Not to mention the pool, spa, and more. Highly recommend.
Stayed 2 nights in Dec 2023
Response from Henry on Dec 28, 2023
Thank you so much for taking the time to share your feedback, Susan! We are glad to know that you had a wonderful stay with us and shared positive words in every perspective. It was a pleasure to having you at The Parkside Hotel & Spa - we look forward to welcoming you back soon! Sincerely.

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Henry on Dec 23, 2023
Thank you very much for giving us 10 out of 10, Robert! We hope you had a wonderful time at The Parkside Hotel & Spa. We appreciate you for choosing us as your accommodation, and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Henry on Jan 7, 2024
Thank you very much for giving us 5 out of 5, Jason! We hope you had a wonderful time at The Parkside Hotel & Spa. And we appreciate you choosing us as your accommodation and we look forward to welcoming you back in the near future! Sincerely.

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay and would book Parkside again. Well located, clean and spacious room with balcony & kitchen, friendly staff and reasonably priced.
Stayed 2 nights in Dec 2023
Response from Henry on Dec 19, 2023
Thank you so much for taking the time to share your feedback, Cynthia! We are glad to know that you had a wonderful stay with us and shared positive words in every perspective. It was a pleasure to having you at The Parkside Hotel & Spa - we look forward to welcoming you back soon! Sincerely.

10/10 Excellent

Michelle, Squamish

Business traveler
Liked: Cleanliness, property conditions & facilities
Spacious, modern, very quiet
Stayed 1 night in Dec 2023
Response from Henry on Dec 19, 2023
Thank you so much for taking the time to share your positive feedback, Michelle! We are glad you enjoyed our spacious and quiet room we provided. We truly hope you had a wonderful stay with us. Thanks again for choosing The Parkside Hotel & Spa - looking forward to welcoming you back! Sincerely.

10/10 Excellent

Deidre

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Henry on Dec 15, 2023
Thank you very much for giving us 10 out of 10, Deidre! We hope you had a wonderful time at The Parkside Hotel & Spa. We appreciate you for choosing us as your accommodation, and we look forward to welcoming you back in the near future! Sincerely.

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Henry on Dec 15, 2023
Thank you for providing us a feedback from your stay, Carl! We hope you had a wonderful stay with us. We look forward to welcoming you again. Sincerely.

10/10 Excellent

Meredith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!