Very modern and swanky but noisy & hot!
Posted Mar 16, 2017
Checked in at about 4pm but room wasn't ready. Went to a different staff member 15 min. later & there was a room ready! Something seemed "fishy" about the first staff member. I asked about Royal Museum and she just referred me to look online. She didn't seem too knowledgable about Victoria sights. Other staff were better. Asked for an extra blanket which took 2 confirmations and my boys already in bed to finally get. Hotel was very modern & my boys liked the gold fish pond. Rooms were NOISY from TVs beside us (thin walls), to people talking on decks either below or above and traffic on the street. We had to open our windows because the rooms had a set temperature that we couldn't change so that didn't help with the noise. Overall, nice place but details are lacking.