Ratings based on 918 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Challenges

Posted Jul 7, 2015
Pros: Location, location, location
The Victoria is a beautiful hotel ideally located on the marina in Victoria. Don't miss the breakfast where you can eat a delightful buffet while you sit looking out over the marina. When we arrived we found a problem with the room (ants) that took a little while to resolve. But throughout the ordeal the hotel staff did everything they could to address the problem and meet our needs. Ants have a way of appearing anywhere, despite all efforts to keep them out - so I don't hold the hotel accountable for their presence. And we were very pleased with the staff's efforts to make our stay enjoyable. I would absolutely stay their again and would recommend it to all.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF

Hotel staff is great!

Posted Jul 7, 2015
Pros: Room size was great with kitchen and living room. Good for long stay.
Location: Near by seaside and center of Victoria.
I left i phone charger. They find it and hold and send it back to me. I appreciate all their help.
5 out of 5
Recommended
for Everyone
by A verified traveler from wa

Nice hotel in the Inner Harbor

Posted Jul 3, 2015
Excellent hotel and suites with full kitchen and nice family room
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Reasonable, average

Posted Jul 2, 2015
Pros: Nice bed, & reasonable cost, is walkable from the ferry. Good free breakfast with nice view. Comfy robes!
Cons: Hallways smelled like aircraft fuel from nearby seaplanes, no view on the "non-suite" side.
Location: nice in the mornings, evenings are noisy.
Not a "luxury" hotel. If you want a view & less street noise, book a suite!
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Spacious room. Close to downtown.

Posted Jun 30, 2015
Very large suite. Shower has excellent pressure. Free bottled water was a nice touch. Close to downtown. No A/C was the only downside. Windows block out noise but we needed to open them to cool the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place.

Posted Jun 30, 2015
Nice, clean and spacious. Provided fans which was good as it was a little warm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Harbor side stay

Posted Jun 27, 2015
Pros: Clean comfortable close to town and the harbour
Location: City center, harbour, whale watching, walking
The room was lovely. It was close to town and breakfast was overlooking the harbor. So we went whale watching in the morning We had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto ON

Beautiful Waterfront Suite

Posted Jun 16, 2015
Beautiful waterfront view, quiet clean room and bathroom, helpful friendly staffs, excellent location for restaurants. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo, Ontario

Great location and views

Posted Jun 15, 2015
Cons: The hotel could use a little bit of renovation to deal with some wear and tear issues.
Comfortable hotel, great location with a fabulous view of the inner harbour and perfect for exploring Victoria. Good continental breakfast and very helpful staff. The two bedroom suites are very good for couples travelling together as the bedrooms and large bathrooms are separated by the living area. Well-equipped kitchen. Would recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from m, atlanta, georgia, US

Posted Jun 15, 2015
Rooms were very spacious and clean. We were pleasantly surprised by the generous size of our two bedroom suite. The included continental breakfast was great with healthy choices such as a multigrain hot cereal (flax, oatmeal and other grains).