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Our stay was perfect! Great location and Amazing lodging. The beds were beyond comfortable and the staff was superb!
Great property in a quite area of Knightsbridge, yet very close to everything in London. Staff was extremely professional and friendly, always ready and willing to offer ideas for navigating London. Will certainly stay here on our next trip to London!
The check in staff messed up our room and then seemed put out when they had to fix it. Concierge staff also mediocre. Front door staff seemed to be absent most of the time.
Excellent 5 stars!! First class service with wonderful staff!! Hotel is beautiful. Great location. Would recommend & will return. We got a complimentary upgrade which was unexpected and was room was beautiful so thank you!! The complimentary hotel car was a great bonus.
Great customer service, convenient and quiet location, awesome technology in the rooms - even a cell phone with internet you can take with you to use throughout London. Great when you are from Canada and need wifi to connect your own phone.
Our room was upgraded to a suite, which was absolutely beautiful. Comfortable King bed, modern bathroom with towel warmer, extra sofa and office/desk area. Room was very "British" as described by my wife. Nice room décor and historic posters/paintings. Continental breakfast was excellent with lots ...
The Berkeley is a wonderful hotel. The staff is a fabulous collection of service-oriented professionals who excel at customer care. The peaceful location is perfect and convenient. We were impressed by the attentive and personable management, and the beautiful and flawless renovation. The bed was ...
We spent the afternoon, evening and night at the Goring. We had an excellent dinner with our guests with superb food and Service To finish of the day we were upgraded to the Royal suite. A wonderful gesture in amazing surroundings A fabulous breakfast in the morning to round of the day A truly unforgettable ...
Lovely room and the views are awesome, comfortable bed and pillows, amazing toilet and respectful services!
Very nice hotel, walking distance to main attractions like Buckingham place, Westminster Abbey shopping etc. Staff very friendly and helpful. Overall a good stay.
We had the most wonderful stay the staff was amazing from checkin,concierge,cleanliness of rooms, service is beyond five stars Staying at the hotels you leave any worries or concerns behind hotel takes care of anything you may need
The size of the room is generous considering the fact that it's central London. Room was clean and I liked the TV in the shower, but you can only hear it if the TV in the bedroom were turned on. The hotel staffs were polite, but the reception was not as warm you would receive from staff in North ...
The staff at this hotel is very friendly and the room was nice and clean. If you have traveled to London you will know rooms are not as large as they are in the US unless you really want to pay for it. Needless to say the room was nice and quaint and the bathroom looked recently updated even if it ...
Great experience overall with this five-floor apartment in the heart of Chelsea. Quiet neighborhood but lots of cool pubs, restaurants and shopping nearby, as well as nearby access to Underground. Apartment had three and a half baths, two small balconies and outdoor garden space. Kitchen with island ...
Spent a night here for our 20th wedding anniversary. Incredibly attentive staff (not overbearing). Extremely comfortable rooms and lots of silence. Rare in the middle of London! My wife and I were made to feel very special.
We had a decent room as far as appointments, features, accommodations, and space. However, we overlooked an alley and in seeking a better view we were not accommodated. We had the staff perform a few functions for us. these generally were carried out with enthusiasm, but didn't quite make the grade ...
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